“I just got a blue screen error on this new Asus laptop (Q325UA-BI7T21). I bought this machine brand new last week and have used it about 8 to 10 hours total so far, on and off. Anyone experienced something similar? Any advice for a non-techie? Thanks.”
Answer This Question
1-1 of 1 Answer
I've had mine since the beginning of February and had to take it in to geek squad this week because I suspected that Windows 10 may have been corrupted. Instead I got a phone call tonight from Geek Squad that either the motherboard or power supply was the issue. Not sure how ASUS on hardware warranty. I was getting blue screen errors before I took it in for service. So I'm not sure. Performance was great while it worked and it was my favorite computer to use, hoping ASUS comes through on the warranty and fixes or replaces it.
Sorry, there was a problem. Please try again later.