“I plug ethernet cord into router and into the adapter and plug adapter into hp laptop. It shows it's connected, however I still continue to get disconnected from my wifi? Isn't it suppose to fix this problem? Or did I purchase the wrong thing?”

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• You are connected to the web via Ethernet and it will automatically disconnect your Wi-Fi. There is no problem with the port extended.

  Answered by happyjack 5 years ago

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• Hi, Jackie. Please reach out to us at [email protected] with your contact details and the link to this post for our reference. We'll have our Product Experts look into this further.

  Answered by BelkinStaff 5 years ago

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