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16-inches is the maximum width for stud gap. Mine are 17-inches and was just far enough to not mount properly. The people who installed your stuff were correct.
Sorry, there was a problem. Please try again later.He is correct. The mounting plate is only wide enough for studs that are 16” on center.
Sorry, there was a problem. Please try again later.Hi Mark, Supports VESA patterns from 200 × 200 to 600 × 400 and all common sizes in between. Bestbuy Essentials Merjorie www.bestbuy.com/support
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