A:AnswerYour service plan anniversary should be one year from the date of purchase. You should be able to log onto your account on BestBuy.com and you should be able to see that or the renewal date, which falls on your service plan anniversary. If you have any questions, please give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerNo but there are multiple reasons your wifi could be slow. Check how much bandwidth you actually purchased, see how many devices are connected at the same time as each one will pull down the speed, location of your wifi router should be in a central location preferably open area for coverage. The more walls to go through the weaker the signal. Also invest in wifi extenders for multiple floors and last the cheaper the router the worst the coverage try looking at a wifi 6 router
A:AnswerInstallation is not included with My Best Buy Total. If you have any questions about pricing for car stereo installations, please visit your nearest Best Buy store with an Autotech Bay. They will be able to answer any questions you have and be able to provide you with an accurate quote to install anything you need in your vehicle.
A:AnswerHello Rick. Thanks for your question. Changes to your membership must be done in-store. They will be able to assist you with going from My Best Buy Plus to My Best Buy Total and vice versa. If you have additional questions regarding your membership, please reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
A:AnswerMy Best Buy Total includes various member-exclusive sales and events. You can visit www.bestbuy.com/total to see many of the items that are included in the member-exclusive sales. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerHi Julie. For questions related to your membership, you can reach out to us by phone at (888) 237-8289 or by chat here, https://www.bestbuy.com/contact-us .
A:AnswerAs long as there is protection offered on that item, you should get a Best Buy Protection plan on that item, regardless of the condition. If you have a question on if the item is covered, please reach out to us on Facebook, Instagram, or Twitter, and we should be able to assist.
A:AnswerHello. Thanks for your question. Yes, Geek Squad can install your Fire stick on your TV. There are additional charges associated with this. Please visit your local Best Buy store for more details.
A:AnswerHi there! Due to the age of the order, a standard exchange would not be within policy. Please call (888) BEST-BUY or (888) 237-8289 to discuss any support options moving forward as a member.
