A:AnswerIf you are needing assistance with your current computer, you can get support in store, remotely over the internet, or we can send someone out to your home for a fee. To get started, feel free to give us a call at 1 (800) GEEK-SQUAD or 1 (800) 433-5778.
A:AnswerThere are currently no promotions or discounts on the My Best Buy Total membership when purchasing any products. The price of My Best Buy Total is $179.99/year and you can find out more information about My Best Buy Total at www.bestbuy.com/total .
A:AnswerMy Best Buy Total does not include free services at this time. If you have questions about what your membership specifically covers, it's best if you give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerThank you for being a member of My Best Buy Total! This does not cover physical damage to your TV. To help decrease the possibility of damage occurring during the installation process, we highly recommend letting us handle the installation for you. Should any concerns arise during install, we have the ability to explore options for resolution. Please give us a call at (800) GEEK-SQUAD, which is (800) 433-5778 for more information about the services we provide.
A:AnswerNo. That sounds like spam like got ahold of your purchase info somehow and used it to try and get info from you. If you already made the purchase, and it is not a reliable looking website, refuse and ignore.
A:AnswerGeek Squad may be able to help with OS installations. Our Geek Squad Precincts are appointment based, so you would need to book an appointment before bringing in your MacBook Pro. You can book an appointment by calling us at 1 (800) GEEK-SQUAD or 1 (800) 433-5778.
A:AnswerYes, they’ll tell you to go to either Home Depot or any local tech service in your local area. Oh and Lowe’s but I’m a small time I like to patronize local businesses so I will see them first they usually work with you because they are not a monopoly.
A:AnswerWe currently do not repair gaming consoles. Your best bet would be to reach out to Sony directly to see if they have any recommendations on where to get a PS5 repaired.
A:AnswerWe currently do not offer free installation services with My Best Buy Total. For TV Connect & Mounting, the first one is $249.99, and any additional at the same location would be $229.99. If you are looking to purchase the TVs and mounting services, feel free to visit your local store. If you have any questions, feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerHi, Jeanne! Webroot is not included with a My Best Buy Total™ membership. This can be purchased separately, and you can start reviewing options here: https://www.bestbuy.com/site/brands/webroot/pcmcat166800050087.c?id=pcmcat166800050087. We encourage you to visit https://www.bestbuy.com/memberships or call (888) BEST-BUY or (888) 237-8289 for more information!
A:AnswerIf you are looking at cancelling your My Best Buy Total membership, you can give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289, and they can help cancel your membership. Please know that any Best Buy Protection plans that you have would also be cancelled, as those require an active My Best Buy membership to stay active.
A:AnswerNo. My Best Buy Total does not include installation services. Most Ring cameras are wireless. Some Ring doorbells are wired, but all of those services would cost money.
A:AnswerWe currently only offer My Best Buy Plus and My Best Buy Total. My Best Buy Total offers 20% discount on repair services as well as many reduced or no-cost computer software support options. You do not need appliances or TVs to be able to take advantage of the benefits of My Best Buy Total.
A:AnswerMy Best Buy Total does not include free delivery or haul aways. We currently offer free delivery on appliance purchases $399 or more. Haul aways are not included in the free delivery. If you want an old appliance hauled away, it will cost $59.99, as long as we are bringing out a new product. If you are just interested in us coming out to haul away an item, it's $199.99.