A:AnswerYes! Haul away is included with your Best Buy Total Tech membership. When you purchase your appliances, have your sales agent include that at the time of purchase. If you are placing an online order, you will have the option to add the haul away service during the checkout process. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerIf you contacted the Best Buy staff immediately when your Credit card didn't work and as soon as the problems with your device happened if within your coverage period
A:AnswerAs long as the bracket is the correct size and the TV is under the weight limit for the mount, it shouldn't be a problem to install and mount the TV on the wall. They should also be able to hide the wire for you as well. If you would like to set up an order for the TV and installation and mounting, feel free to visit your local store or call us at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerIt was relevantly simple to cancel the membership. It can be done online through the Best buy site or there was a phone number listed that you can call.
A:AnswerYou will never get your item. TotalTech will keep your item in limbo, causing you to continually reschedule delivery until you pay the annual membership fee again and again and again. The reality is you will never get your item.
A:AnswerI am not at all happy with Geek Squad. No longer have a plan that isn't very expensive. I don't need any of the options they make me purchase. All I need is a plan that will have Webroot and a few tune ups in a year. To me it's simply outrageous for them to just drop a plan that doesn't let me decide what I want to cover. You try to get answers to questions about their plan and you are on hold for sometimes 30 minutes or they never answer and I get frustrated holding so long. You have to wait over a week just to get an appt. to drop a gps in for map updates!!!! And it was on a Sat. late afternoon or wait longer for an appt.
A:AnswerYour Totaltech membership gives you free standard delivery and installation for TVs when you purchase them with an active membership. This includes mounting on drywall, over the fireplace, or on advanced surfaces such as brick, stone, or metal! Check out the full benefits by going to www.bestbuy.com/totaltech
A:AnswerThat is correct, Susan. The previous Geek Squad Tech Support memberships were converted over to Totaltech memberships in 2021. To check out all of your added benefits for being a Totaltech member, please visit www.BestBuy.com/Totaltech. We look forward to continuing to support all of your technology needs!
A:AnswerHello! The Totaltech membership will cover PC setups for free in store or online. For an in home setup, it would be free if you purchased the PC from Best Buy, otherwise it's 20% off the standard cost. You can review the full list of benefits at www.BestBuy.com/Totaltech
