A:AnswerThank you for being a Best Buy Total Tech member. Geek Squad can certainly assist you with getting all your PC needs and getting everything to work together. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting connected to a Geek Squad for assistance, or we can set up an in-home appointment for you.
A:AnswerTheGeek Squad has come to my house twice this year
1. To fix a printer problem
2. To install an internet booster system that we had purchased from another company
Both visits were no cost to me.
A:AnswerHey AL! Your membership follows you wherever you go in the states. However you will want to call 1-888-237-8289 to give us your new address. Remember we only serve the address provided on your account for most delivery and services. Geek Squad tech support can be used anywhere though! Let us know if you need us.
A:AnswerVaries depending on what exactly needs to be repaired and what services are required. Best bet is to speak to a Geek Squad agent. Total Tech should provide you a discount in the event a fee is still involved.
A:AnswerInstallation and setup are only included with Total Tech if the device was purchased at BestBuy and services are scheduled at the time of purchase.
A:AnswerYour Best Buy Total Tech provides up to 24 months of protection for each of your eligible Best Buy-purchased products with an active membership. At the end of 24 months, you may have the option to extend your protection coverage by taking on responsibility of paying for the plan. You can find more information about Best Buy Protection plans here: https://www.bestbuy.com/bestbuyprotection Alternatively, if you’d prefer, you have the option to purchase any other coverage plan that is available at the time of purchase. If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365
A:AnswerYes, Best Buy Total Tech may be cancelled anytime. For a full information on cancelling your Best Buy Total Tech, please review the terms and conditions by following this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365.