A:AnswerNothing is green TotalTech will schedule maintenance and install on a date that is BEFORE the appliance is actually delivered. In TotalTech’s imaginary world they can install and repair appliances that have not yet been delivered. That is because BestBuy will NEVER deliver your appliance.
A:AnswerI am not at all happy with Geek Squad. No longer have a plan that isn't very expensive. I don't need any of the options they make me purchase. All I need is a plan that will have Webroot and a few tune ups in a year. To me it's simply outrageous for them to just drop a plan that doesn't let me decide what I want to cover. You try to get answers to questions about their plan and you are on hold for sometimes 30 minutes or they never answer and I get frustrated holding so long. You have to wait over a week just to get an appt. to drop a gps in for map updates!!!! And it was on a Sat. late afternoon or wait longer for an appt.
A:AnswerYour Totaltech membership gives you free standard delivery and installation for TVs when you purchase them with an active membership. This includes mounting on drywall, over the fireplace, or on advanced surfaces such as brick, stone, or metal! Check out the full benefits by going to www.bestbuy.com/totaltech
A:AnswerThat is correct, Susan. The previous Geek Squad Tech Support memberships were converted over to Totaltech memberships in 2021. To check out all of your added benefits for being a Totaltech member, please visit www.BestBuy.com/Totaltech. We look forward to continuing to support all of your technology needs!
A:AnswerIf i buy a tv while i have total tech, i get a total tech warranty not geek squad. If i do not renew total tech i lose my protection on the tv. I do not have the option to buy the normal 5 year geek squad warranty. A five year geek squad warranty averages about $250 on a tv. Five years of total tech is $1000. I have an issue with this.
A:AnswerI rather pay the price than the headaches and time consuming trying to fix it myself or buy a new product that will cost a lot more. My opinion only.
A:AnswerI bought a warranty I’m not even sure why I am getting this email about answering your question or about anything having to do a total tech I know I got a five year warranty on the item I purchased if you have a warranty on the item you purchased and it’s still within that time then they have to fix it. Plain and simple
A:AnswerHello! The Totaltech membership will cover PC setups for free in store or online. For an in home setup, it would be free if you purchased the PC from Best Buy, otherwise it's 20% off the standard cost. You can review the full list of benefits at www.BestBuy.com/Totaltech
A:AnswerFree everything is free with total tec,it’s a insurance,what good is it if it do t,the manufacturer has the basic covered ,for theft,broken from baby pushing it over
