A:AnswerThat is a great question Bill! Best Buy Totaltech™ is an auto-renewing membership, and a credit card is required so that your support and protection benefits are uninterrupted. You may cancel your auto-renewing Best Buy Totaltech™ membership at any time, and we’ll send a reminder to the email address on file prior to charging your credit card. You can view all the details of Best Buy Totaltech at www.bestbuy.com/Totaltech
A:AnswerGeek Squad can certainly assist you with getting a printer working under your Best Buy Total Tech, with your computer, if you are having issues. Even if the device was not purchased at Best Buy, we can certainly take a look. If you are referring to hardware coverage, please note that Best Buy Total Tech only provides the 24 months of protection if the product was purchased at Best Buy and your Total Tech membership is active. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting connected to a Geek Squad agent for assistance, or we can set up an in-home appointment for you.
A:AnswerIf you purchase the Best Buy Totaltech there are so many benefits that you get with this membership that covers your whole household. You get the free 24/7/365 Geek Squad Tech Support and so many other benefits as well. Here is a link for all the wonderful benefits on www.BestBuy.com/Totaltech.
A:AnswerI tried to cancel my geek squad subscription using the phone numbers given online. But I am told you can't find my membership. Bet Buy charged my credit card $191.42 on 05-04-2025.
A:AnswerHey there!
Yes, Best Buy Totaltech™ Yearly Membership does cover the installation of televisions, even if you already have them. You can get up to two televisions wall mounted per year as part of your membership.
To schedule a TV wall mounting installation, you can either contact Best Buy customer support or schedule it online. When you schedule the installation, you'll need to provide the following information:
The size and weight of your television
The type of wall that your television will be mounted on
The desired location for the TV mount
A Best Buy Geek Squad technician will then come to your home or office to install the TV mount and hang your television. They will also make sure that the TV mount is properly secured to the wall and that the television is level.
I hope this helps! Let me know if you have any other questions. :)
A:AnswerJust go into your account and change your address, but then remember to change it with the store, too, and then....yes, those services move with you to your new location! As far as the use of multiple addresses, you may have to distingush between work, family or friend gift, to use different addresses for delivery and other reasons, such as a temporary work address, for example.
A:AnswerNot for sure on this, but calling them should get you all the info. and answers you need. Personally I don't see why not but they would know for sure.
A:AnswerIf you purchased the phone on the same day as Total tech or any time after buying Total Tech. If that makes sense. Total Tech has to have been purchased first.
A:AnswerBest Buy's Total membership does not cover lost or stolen items. However, there are additional plans available for select devices that do cover loss and theft, but these come at an extra charge.
