A:AnswerAs a Totaltech member you will receive a free 24 month Best Buy Protection or AppleCare+ Plan for each of your eligible Best Buy-purchased products that will remain active as long as you are a Totaltech member. At the end of 24 months, you may have the option to extend your protection coverage by taking on responsibility of paying for the plan. If the membership is canceled the Best Buy Protection Plan or Applecare+ Plan would also cancel. You will see all information regarding the protection plans as well as the Totaltech benefits available to you at the following: www.bestbuy.com/bestbuyprotection and www.bestbuy.com/totaltech.
A:AnswerAnytime I had a problem with my TV's which are 50" & up they had to come out & both times had to replace the tv because the cost was more then the tv but it depends on the tv they might be able too
A:AnswerHello and thank you for your question. YES! When you make a purchase at Best Buy for your Ring wireless camera we will come out and deliver and install the cameras free as long as you are a member of Best Buy Totaltech. Please keep in mind you have to buy the Ring cameras and installation at Best Buy for it to be covered under the membership. If you have any questions at all please call 1-888-237-8289 as that line is available 24/7/365. Thank you for choosing Best Buy!
A:AnswerHey, Sam! Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online.
A:AnswerHi Ali! Totaltech will cover most tech that you already own, but it does not retroactively add the Best Buy protection plan/AppleCare+ to past purchases. This only applies to purchases from when you bought the membership and for as long as it's active. You would however be able to return/exchange the products only if they are still in the return policy window and then get the membership benefits. Please visit www.BestBuy.com/Totaltech to review all the benefits the plan offers.
A:AnswerI just ordered a dishwasher and it's charging $179.99 for installation. Not sure what's changed as I have never paid for installation of anything. TV, TV Mount, Garbage disposal, above stove Microwave.
This does not include any required hardware.
A:AnswerThe response from Best Buy is just a corporate response that didn’t even answer the question. Looks like you have to call the number to actually cancel auto renewal which will most likely give you just as much of a runaround as you got on the website. I’ll probably cancel my card cause I had the same issue with Petsmart. Good luck!
A:AnswerDO NOT CALL 1(888)-715-9141. I REPEAT. DO NOT CALL THAT NUMBER. They will try to connect to your computer remotely. DO NOT CALL that number and do not let them connect to your computer. The correct number will be on your Best Buy receipt or on the Best Buy website and find the "Contact Us" link on the bottom of the page.
A:AnswerHello and thank you for your question May! Best Buy return policy is 15 days for purchases without a Best Buy Totaltech membership. Your membership has to be active and the item needs to be purchased at Best Buy to receive the 60 day return period. Sadly any previous purchases not under the membership only qualify for the 15 days. If you have any questions please contact us at 1-888-237-8289 and we will have an expert assist!
