A:AnswerInstallation is not included in My Best Buy Total, but there are free installation offers with the purchase of specific brands or models. When looking at the microwave on BestBuy.com, you would see that on the product page if installation is free/included.
A:AnswerWe are able to send out a Geek Squad Agent to your home. It depends on the problem that you are having for how much the service would be. I would recommend giving us a call at 1 (800) GEEKSQUAD or 1 (800) 433-5778 and they would be able to give you more accurate pricing on sending out an Agent to your home.
A:AnswerIf you have your My Best Buy Total membership, you'd get 2 years of AppleCare+ included with an active My Best Buy Total membership, so you would not need to buy any additional coverage, and you would actually not be able to. AppleCare+ does not stack. After the included 2 years is up, you are sent an email asking if you'd like to continue with coverage, and you'd need to pay for that additional coverage yourself. If you have any questions, please feel free to visit www.bestbuy.com/total or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerThis is one of the reasons I purchased the membership. I was buying a new laptop and was told this was included as part of the membership. I was worried about having to turn over my old laptop without having time to do the transfer before doing so. This was the option presented. So I would say it does include this service, based on the answer provided by the store manager.
A:AnswerI just bought an over 56" TV and a Total Membership. I was charged $99.99 for a "TV Connect" charge. The Geek Squad placed the TV on the table and used the TV Remote Control to get the TV ready to watch. I was also charged $59.99 to haul away an older TV. They were nice and did a good job.
With our previous TV purchase years ago, those extra charges were included for being a Best Buy Elite member.
