A:AnswerNo because they will never show up for their appointments. They will, however, give great excuses for why they are so bad at doing what they are supposed to do. If they ever do show up and fix the problem, cancel Best Buy total unless you like paying for bad customer service, lame excuses, and multiple canceled repair appointments.
A:AnswerYes! We can certainly assist you with installing your floodlight. Smart home floodlight installation is a custom service and under your Best Buy Totaltech, you’d be provided a 20%-member discount. For custom work, we recommend a free on-site consultation so we can scope out the work that will be needed to get your new floodlight installed. You can schedule that appointment here: https://www.bestbuy.com/site/services/best-buy-home/pcmcat748300620643.c?id=pcmcat748300620643 If you have any other questions, we are always happy to help and will be here when you need us. You can reach us online at www.bestbuy.com/totaltech, through the Best Buy App or give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerThank you for your question. With Totaltech, get unlimited 24/7/365 tech support on all the technology in your home, no matter where you bought it. Also with Totaltech, any Membership Benefits that are to be received in, or delivered to, the home, will only be available at the primary home address associated with this Membership, including the members family members living at the same primary home address. Learn more about what Totaltech offers by going to www.bestbuy.com/Totaltech
A:AnswerCIB, We do offer free in home troubleshooting to our members. Please call us at 1-888-237-8289 which is 1-888-BestBuy or online at www.bestbuy.com/Totaltech to speak with an agent. Thank your for being a member.
A:AnswerTotaltech comes with up to 24 months Best Buy Protection on most purchases, with the possible option to switch to a monthly fee to continue it past that point. If you would prefer purchasing a Geek Squad Protection plan instead, you can call us at 1-888-BESTBUY (1-888-237-8289) and we can switch it out to that.
A:AnswerYou only need one Totaltech membership to cover your home, including most purchases you make. For TVs and security cameras, having Totaltech would cover standard delivery and installation along with giving you up to 24 month Best Buy Protection and an extended 60 day return/exchange policy. You can give us a call 24/7 at 1-888-BESTBUY (1-888-237-8289) or visit www.bestbuy.com/totaltech for more information.
A:AnswerTotaltech covers your primary residence, and that includes anyone who lives there. Your daughter would be able to get the benefits of the membership as long as any purchases are done under the Totaltech account holder's information. If she lives in another residence, then she would need her own membership to cover her home.
A:AnswerThank you for your question Ken. Best Buy Totaltech automatically renews each year, and your chosen card will be charged $199.99 or the then-current price on your yearly renewal date unless you cancel before then by calling 1-888-BEST BUY (1-888-237-8289) or by managing subscriptions on your BestBuy.com account. We will send you advance notice of membership renewal to the email address provided, including notice of any price changes. We would hate to lose you as a Totaltech member, as well as your Best Buy/Apple Care+ protection plans you may have on any of your products if you cancel your Totaltech membership. Please contact us if you have any questions. Thank you.
A:AnswerNot sure about the max distance but I live in Hudson Oaks (East Weatherford) and they delivered and installed a 100" projector screen from the BB Store in Grapevine.
A:AnswerHello, if you purchase the electric bicycle at Best Buy with an active Totaltech membership, you get free assembly which includes adjustments and reviewing the operations with you. Please note that we can only assemble e-bikes of class 1, 2, or 3 as stated on a sticker on the bike itself and under 757 watts.
A:AnswerThat is a great question Jake. While we would love to answer your question, we would like to gather more information about the specific sites you are referring to. Please give us a call at 1-888-BEST-BUY that's 1-888-237-8289, and one of our Totaltech experts will be able to find the answer you are looking for. We are available 24/7/365, and look forward to hearing from you.
A:AnswerThank you for your question Buds. If you are a Totaltech member and purchase a new washer and dryer from Best Buy, you will get free delivery, free standard installation, and free haul-away. You can learn more about what Totaltech has to offer by visiting us at www.bestbuy.com/Totaltech
A:AnswerThank you for reaching out, MC. Yes, our agents absolutely can remove the doors within your home, the doors on the refrigerator unit, or both if necessary to make sure we get the refrigerator delivered and installed in your home. If you have any other questions regarding the service, feel free to reach out to our experts by calling 1-888-BEST-BUY. We look forward to hearing from you!
A:AnswerThank you for the great questions KC. Best Buy Totaltech offers free delivery, free basic installation, and free haul-away. For appliances, we sell the appropriate install kits, such as the gas line for a gas range, and the waterline for a refrigerator. So you would have the cost of the appliance, plus the install kit. Your Best Buy Totaltech membership would cover the delivery, standard installation, and haul-away. You can view all the ways Totaltech saves you money at www.bestbuy.com/Totaltech
A:AnswerThat is a great question Kidpie, and thank you for contacting Best Buy for your microwave needs. If you are referring to replacing an existing OTR (Over the range) microwave, if you are a Best Buy Totaltech member, and purchase the microwave and installation service from Best Buy on the same transaction, then yes, you would be able to get free delivery, standard installation, and haul-away of your old OTR microwave. You can view all of the awesome benefits and services of Best Buy Totaltech by visiting www.bestbuy.com/Totaltech
A:AnswerTotal Tec will come to your home with purchased item and set it up for you. The transfer of files I am sure can be done as well but I would call and ask to be sure.
