A:AnswerAs long as you have a My Best Buy Total membership, any applicable product you purchase will have Best Buy Protection, as long as you continue to be a My Best Buy Total member. If you have any questions, you can visit www.bestbuy.com/total or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerYes, data backups and transfers are included in the My Best Buy Total membership. If you would like to set up an appointment at the Geek Squad Precinct at your local Best Buy store, you can visit https://www.bestbuy.com/services/triage/home or feel free to give us a call at 1 (800) GEEK-SQUAD or 1 (800) 433-5778.
A:AnswerMy Best Buy Total memberships do not include any additional parts needed to mount your TV, or the installation service. If you were interested in mounting your TV, you would have to purchase the mount separately (or at the same time as the TV), plus you would have to pay for the TV Connect & Mounting service for us to install and mount it on the wall. If you have any questions, feel free to visit www.bestbuy.com/total or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerI was a little skeptical on letting geek squad instal my parts. They quoted me 20 days for the install of all the parts in my desktop gaming computer but I’m very happy with them they had my computer done in one day and everything worked out great! And yes the membership helped because I only bought the parts and never got charged for them installing the parts
A:AnswerRemote services to set up a printer are included with My Best Buy Total. If you wanted us to come to your home to set up a printer, that would be an extra charge. We are typically unable to set up a printer in store.
A:AnswerWhile My Best Buy Total does not include the additional parts and accessories that might be needed to have a car stereo, alarm, or speakers installed, we do run promotions often that may include basic installation at no cost. For more information and the most current promotions, you will want to visit BestBuy.com and www.bestbuy.com/memberships.
A:AnswerThat's a great question! Our memberships are set up to automatically renew each year, but can be cancelled at any time. You can view the terms and conditions of your plan here at www.bestbuy.com/services/plans/termsconditions. Be sure to also check out everything your membership has to offer at https://www.bestbuy.com/total. Have a great day!
A:AnswerWe do not move products from one home to another. We are able to come out to your home and uninstall the TV, and then you would be responsible for moving it to the new home, and then we can then come out and install it again. There would be fees associated with both the uninstallation and installation of the TV. To find out more, please give us a call at 1 (800) GEEK-SQUAD or 1 (800) 433-5778.
A:AnswerYes, you can bring your computer into your local store or you can get Remote Support with your My Best Buy Total membership. You can find out more at www.bestbuy.com/total or feel free to give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
A:AnswerIf you are looking for assistance with your business needs, please give one of our Best Buy Business Account Managers a call at 1 (800) 304-7955. They can discuss your needs with you and help work out a solution. My Best Buy Total is intended for consumers, not businesses, so I'm not sure if this type of stuff would be covered, but the Best Buy Business Account Manager would be able to go over all of your options with you.
A:AnswerRegardless of timeframe or where the item was purchased, they will give you the best advice and help for your products that may need attention/ repair.
Depending on how old it is, they themselves might not be able to fix it just because they might not have the parts anymore, but could direct you to options.
A:AnswerIf you need to cancel your My Best Buy Total membership, please give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289, and we can assist with getting this taken care of.
A:AnswerThank you for your question! Being a member of My Best Buy Total provides you with 20% off the cost of repair labor. Please give us a call at (800) GEEK-SQUAD, which is (800) 433-5778 for more information.
