A:AnswerYes. Our Geek Squad Agents will come to the home to get all of your home theater devices up and running. We would be happy to assist you with your technology needs! Please reach out to us at 1-888-237-8289 so that we can get an appointment scheduled with you. You can also check out all that Totaltech has to offer you here: www.bestbuy.com/totaltech.
A:AnswerUnder the Totaltech membership items purchased will automatically get the Best Buy Protection Plan added at check out. Items like phones, computers, and tablets tend to have accidental damage coverage under the free Best Buy Protection Plan while items like appliances will not. If the item was purchased before the Totaltech membership was active, was purchased outside of Best Buy, or does not have accidental coverage like TVs you would still get a 20% discount under your membership plan for repairs. We can verify what your item needing repair would fall under at any time for you 24/7/365 at 1-888-237-8289. We look forward to assisting you.
A:AnswerYes! With the Totaltech membership we will assemble the Insignia cabinet as part of the membership. No additional charge as long as it is purchased at Best Buy and have the the furniture and service on the same transaction. In addition we will set up your new Sony Bravia purchased at Best Buy, again at no additional cost while membership is active. Please visit: www.bestbuy.com/totaltech for more detail on services. We look forward to helping you get everything you set up and working as it should!
A:AnswerI’m sorry to hear you are having issues with your systems getting connected to the internet. We can certainly assist you. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) so that we can get some more details and get an appointment set up for you.
A:AnswerYes, Best Buy Totaltech will include free delivery and free standard installation for new Best Buy purchases. Please visit www.bestbuy.com/totaltech for a list of all the great benefits membership includes. If you have any further questions, we are happy to help, please don’t hesitate to call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289) or stop into any Best Buy location to speak with a friendly blue shirt.
A:AnswerThere are several benefits for our Best Buy Totaltech members such as free Geek Squad support 24/7/365 online, in home, and in store. All of the benefits available to Totaltech members can be viewed here: https://www.bestbuy.com/totaltech
A:AnswerConflicting answers from TT and another user. I’m trying to figure out if the savings are worth the rewards but if they are just six bucks or 10 bucks off of a purchase of $1000 computer which is on sale for member pricing only then it’s not worth getting. Some clarification would be appreciated. How significant are the discounts TT vs regulAr members ?
A:AnswerHello, Totaltech has no limits on the number of computing products that we cover, we will cover all of them in your household! The updated benefits also include coverage for troubleshooting appliances and home theater equipment as well, regardless of where you purchased it! You can review the full benefits by going to www.bestbuy.com/totaltech
A:AnswerMost in home services are discounted and many are free with the purchase of your equipment through Best Buy. Equipment purchased outside of Best Buy would receive a 20% discount Please visit https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 for more information on included services. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerWhen you purchase your iPad under Best Buy Total Tech, you will automatically receive 24 months of AppleCare+ for your device if the membership is active. Per apple, “Up to two incidents of accidental damage from handling every 24 months, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple-branded iPad keyboard, plus applicable tax.” You can find out more about coverage by following this link: https://www.bestbuy.com/site/totaltech/best-buy-protection/pcmcat1608643232014.c?id=pcmcat1608643232014 If you have any other questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerThe Totaltech membership will give you free delivery and basic installation, including mounting, for your home theater purchase if included on the same receipt. Your soundbar mounting or setup service would also be discounted to free if done on the same order, regardless of where you purchased it. You can review the full benefits by going to www.bestbuy.com/totaltech or give us a call at 1-888-BESTBUY (1-888-237-8289) if you'd like to set up any purchase and services.
A:AnswerYour Totaltech membership will give you discounts for services on products you already own or products you purchase outside of Best Buy. Only items purchased while you have an active membership will provide you the full benefits for that product, including the free standard installation and delivery and 24 months of protection. You can review the full benefits at www.bestbuy.com/totaltech
A:AnswerNo. As a Totaltech member, mounting services are included with the purchase of a TV, but not a standalone mount. However, the membership would still offer 20% toward the mounting service in this case.
A:AnswerBest Buy Total Tech was designed to be used for the address on file only. Per the T&Cs - In-home services will be performed during Best Buy’s normal business hours at the Service Address identified on your Membership profile only. For a full list of terms and conditions, please visit this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerThe TV would need to be purchased from Best Buy to take advantage of the free mounting service. In this case the membership would provide a 20% discount toward the mounting service.
A:AnswerWe understand that price changes can be frustrating. Best Buy Totaltech is still a great value! Your membership has been upgraded to include several benefits not available with your old plan, such as: Free Geek Squad Support 24/7/365, on ALL your devices, no matter when or where you bought them. 24 months of protection on new purchases while the plan is active. An extended 60-day return/exchange policy. Free standard install and delivery for new purchases – and much more! Please visit www.bestbuy.com/totaltech for a list of all the great benefits your upgraded membership includes. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerBest Buy Totaltech will offer unlimited tech support on all your devices no matter where or when you bought it. It would not provide the 24-month protection plan unless the device is actually purchased from Best Buy. Please visit www.bestbuy.com/totaltech for more information, or if you have further questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
