A:AnswerHey Carl! Thanks for reaching out, and for your interest in out My Best Buy Total membership. You don't need to be 18 years or older to purchase it. That being said, if you are under the age of 18, you need to have a parent or guardian's permission to join. We hope this helps!
A:AnswerHey, Rae! If the item covered under Best Buy Protection and the Total membership is unable to be serviced, in some cases, we would replace the item. We would be happy to review your membership with you and ensure you have an up to date set if Terms and Conditions that would explain all of the membership benefits, including information on Best Buy Protection. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
A:AnswerHi, Unkown19! Thanks for posting your question. My Best Buy Total™ members get a 20% discount off services for existing devices. It only fully covers services and devices purchased at Best Buy and when services are added in the same transaction. That said, you older MacBook may not qualify, however you should be able to receive discounts on the some of services. For more information and 24/7/365 support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online.
A:AnswerHi Dee,
Thank you for reaching out and sharing your question with us. I’d be happy to assist you with canceling your membership since you're unable to renew at this time. Please connect with us through a private message on one of our social media platforms listed below.
In your message, kindly include your full name, phone number, and email, and mention that this is "In regards to my My Best Buy review." Our support team will be glad to help with the cancellation and answer any additional questions.
Facebook: http://facebook.com/BestBuy
Twitter/X: http://Twitter.com/BestBuySupport
Instagram: http://instagram.com/Bestbuy
We look forward to assisting you.
Best regards,
A:AnswerHello, RPK! We appreciate you reaching out to us regarding your new laptop. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
A:AnswerYou can call customer service.
If you have an active card on file from your membership than it will auto renew.
You can go inside the store and speak to customer service.
A:AnswerHi, Gt! Best Buy TotalTech is now My Best Buy Total™. A as a My Best Buy Total™ member you receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also connect with us if you'd like our team to look at the specifics of your membership and the products associated with it. Connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
A:AnswerHi, JJVB! Discovering an unexpected charge can be disappointing. With the My Best Buy Total™ being an annual subscription, we can understand your concern. For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). We'd be happy to help with any questions or assistance you may need regarding your membership. When connecting with us via social media, be sure to mention that it is in response to your "My Best Buy Review".
A:AnswerHello, Sam! We appreciate you posting about your experience, although this is far from what we expect for our customers. We encourage you to call (888) BEST-BUY or (888) 237-8289 to receive assistance with your order, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support teams would love the opportunity to learn more and assist!
A:AnswerI would recommend going into a bestbuy store. I thunk its the same with purchasing an apple product from the Apple store as oppose to the Bestbuy. That was one of my deciding factors on why i purchased my Apple watch at BestBuy. I am not a 100 percent certain but i dont thinm you would be covered.
A:AnswerHi, soaxmufftex! My Best Buy Total™ includes many great benefits including dedicated customer support, up to 24-months of protection on products, an extended 60-day return period, member only discounts and more. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
A:AnswerThey do help, but it can sometimes take days before anyone can come to your home. However, if the phone tech is able to fix the problem, you are good to go.
So, yes, it can be worth the cost.
A:AnswerHello, Rock! In addition to added protection, as a My Best Buy Total™ member you also receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All of these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online.
A:AnswerHi there, BAMAVADER! Thank you for being a My Best Buy Total™ member. Your My Best Buy Total™ membership provides you with lots of benefits and savings. These include 24/7 support, member pricing, discounts on repairs and advanced services, up to two years of product protection, an extended return/exchange window on most products, and more! For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships. . You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist!
