A:AnswerBest Buy Total Tech was designed to be used for the address on file only. Per the T&Cs - In-home services will be performed during Best Buy’s normal business hours at the Service Address identified on your Membership profile only. For a full list of terms and conditions, please visit this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerThe TV would need to be purchased from Best Buy to take advantage of the free mounting service. In this case the membership would provide a 20% discount toward the mounting service.
A:AnswerWe understand that price changes can be frustrating. Best Buy Totaltech is still a great value! Your membership has been upgraded to include several benefits not available with your old plan, such as: Free Geek Squad Support 24/7/365, on ALL your devices, no matter when or where you bought them. 24 months of protection on new purchases while the plan is active. An extended 60-day return/exchange policy. Free standard install and delivery for new purchases – and much more! Please visit www.bestbuy.com/totaltech for a list of all the great benefits your upgraded membership includes. If you have any further questions, we are happy to help. Please call us 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerBest Buy Totaltech will offer unlimited tech support on all your devices no matter where or when you bought it. It would not provide the 24-month protection plan unless the device is actually purchased from Best Buy. Please visit www.bestbuy.com/totaltech for more information, or if you have further questions, we are happy to help, and you can reach out to us 24/7/365 at 1-888-BestBuy (1-888-237-8289).
A:AnswerBest Buy does offer 30 minutes in store training services with Geek Squad for free for our Totaltech members. You can give us a call at 1-888-BESTBUY (1-888-237-8289) or go on our website to schedule an appointment at your local store, and we'd be happy to help you learn functions on your computer!
A:AnswerHello Oscar! Totaltech membership covers one household, so you would not be able to use it for both homes. If you wanted protection for the second home you would need to purchase a second plan to cover that location. You can go to www.bestbuy.com/totaltech to review the full benefits and the terms and conditions.
A:AnswerRight now it’s $199 it covers all the technical things you buy. You could put on the home page in the search engine Best Buy Total. And it will take you to it and it explains everything about it. That’s the best thing to do then you get all your answers. Thanks
A:AnswerYou do not need the membership. It is approximately $150 dollars for an installation and mount and the membership is $200. Best Buy states that the membership comes with better service and support but my experience has been the complete opposite. Just select the normal mount and install when you purchase the TV and save yourself some money.
A:AnswerI purchased a Washer and dryer last month it covered delivery installation and the haul away of my old washer. I gave the dryer away due to it still working