A:AnswerThere is no standard service fee for a refrigerator. It will depend on your coverage or membership status with Best Buy, the coverage or warranty on your device and the type of repair or service they are performing.
A:AnswerShort answer, it was removed because the terms of the plan were completely changed when Geek Squad Tech Support was removed and Best Buy Total Tech began. Webroot is still supported, can still be purchased and can be installed under the Total Tech membership, but it is no longer included for free.
A:AnswerThe item must be purchased under the account with TotalTech. If another family member purchases it then it does not apply. However, if, for example, a family bought it on their own account or as a guest for you as a gift, you should visit customer support in the store - there are ways to deal with that.
A:AnswerNo. Totaltech only includes Geek Squad Protection (and Apple Care for Apple devices) on purchases moving forward from the date of purchase of your membership and continues for up to 24 months if you renew.
A:AnswerBest Buy Total Tech may be cancelled anytime. For a full information on cancelling your Best Buy Total Tech, please review the terms and conditions by following this link: http://storage.bestbuy.com/geeksquad/terms/bestbuy_totaltech/bby_totaltech_current_english.pdf If you have any other questions, please feel free to reach out to us at 1-888-BESTBUY (1-888-237-8289), we are available 24/7/365.
A:Answercant say if it is true, what I can tell you is that I purchased this membership and the Ps5 was gone by the time they gave me access. So im now $200 dollars down. Sketchy marketing tactics from Best Buy... will not only not recommend this, but most likely, will never step a foot on Best buy
A:AnswerYes! If you purchase your items with Best Buy under your Best Buy Total Tech membership, standard installation and delivery is included along with haul away which removes your old appliances for you. For a list of items that we provide free standard installation and delivery on, please visit: https://www.bestbuy.com/site/totaltech/geek-squad-member-benefit/pcmcat1608643408172.c?id=pcmcat1608643408172 If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerWith your Best Buy Total Tech plan, you will have the option to choose at the time of purchase. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289)
A:AnswerHi, Gt! Best Buy TotalTech is now My Best Buy Total™. A as a My Best Buy Total™ member you receive 24/7/365 support, member pricing, discounts on repairs and advanced services, an extended return/exchange window on most products, and more! All these savings and benefits add up. For more information and support, call (888) BEST-BUY or (888) 237-8289 to talk with a My Best Buy Total™ Expert or visit https://www.bestbuy.com/memberships to chat online. You can also connect with us if you'd like our team to look at the specifics of your membership and the products associated with it. Connect with us via Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy). When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".