Questions & Answers

Q: QuestionCan the battery be replaced?

Asked 11 months ago by Warranty.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer The batteries can be replaced, but there is a charger for the camera so you don’t have to replace them.

  Answered 7 months ago by MatthewG

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhat is the range on this camera compared to the XR?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer Hello, thank you for your question. The Sync Module Core from Blink can communicate with cameras within a range of up to 100 feet (30 meters). The Sync Module XR extends this range with extended range options for Outdoor 4 cameras, reaching up to 250 feet (XR mode) and 400 feet (XR+ mode). I hope this helps, have a great day!

  Answered 11 months ago by Amazon Devices Customer Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionis this compatible with Apple I Phones?

Asked 5 hours ago by Anonymous.

Q: Questionwhat is the distance the camera can veiw

Asked 6 hours ago by playmaker.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

Q: QuestionWhat is the range on these cameras? How far from the module can they be placed?

Asked 2 days ago by Sporty53.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 3 Cameras - Black

• A:Answer Hello, Sporty53! The Blink Outdoor 4 cameras have a range up to about 100ft (30m) from the sync module. It is more practical to say somewhere between 40 - 60 ft will provide a stronger signal from the sync module.They use a low-frequency radio signal to talk to the Sync Module (to wake up, check temperature, etc.), but they pass all video and live-view data over your home's 2.4 GHz Wi-Fi network. If a camera is 80 feet from the Sync Module but too far from your Wi-Fi router, it will fail to load. I hope this helps!

  Answered 2 days ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use 1 camera at home and 1 camera at my job

Asked 5 days ago by Anonymous.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

• A:Answer Hello! Yes, you can add multiple properties into a single account within the Blink app. Each location can be armed, disarmed, and managed separately from the same account within the Blink app. I hope this answers your question and I hope you have a great day!

  Answered 4 days ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I have two different accounts set that I can see in my phone ?

Asked 6 days ago by Anonymous.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 1 Camera - Black

• A:Answer Hello! You can't be logged into multiple accounts at once so you would have to log in and out each time to see different accounts. You may not need two separate accounts depending on your situation however. If you want to monitor two different properties (e.g., Home and Vacation House) you can add multiple independent locations to a single Blink account and switch between properties seamlessly within the Blink app. I hope this answers your question and I hope you have a great day!

  Answered 4 days ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the cameras require a hub?

Asked 1 week ago by Phyllis.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

• A:Answer Hi Phyllis! The Blink Outdoor 4 Wireless smart security camera does require a Sync Module to access its available features. This product has the Sync Module Core included to ensure setup and functionality is smooth for the product. Here is an additional link that goes into more details with Blink device requirements: https://support.blinkforhome.com/en_US/using-your-sync-module/sync-module-reqs

  Answered 1 week ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionThis cámaras needs any prescription?

Asked 2 weeks ago by Cholula.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

• A:Answer Thank you for asking about the requirements for Blink subscriptions Cholula. No, you do not need a subscription to use Blink cameras. Standard features like motion alerts, two-way audio, and Live View work right out of the box for free. However, how you store and access your video clips depends on your setup. If you choose to use free local storage using our sync module 2 or XR you can save clips locally for free by plugging a USB flash drive or micro sd depending on the model. You can view these saved clips directly in the Blink app. If you prefer cloud storage, advanced features (like person detection, photo capture, and extended live views), you will need a Blink Subscription Plan.

  Answered 1 week ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they waterproof

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer Yes they are. But we wenr on line and bought little hoods for them they were cheap like 3 dollars a piece i think.

  Answered 1 week ago by Luckymw

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need a subscription?

Asked 2 weeks ago by KarenM.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

• A:Answer No goes right to your phone or computer or pad

  Answered 1 week ago by Luckymw

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhen motion is detected, can this camera initiate an Alexa routine to energize a smart outlet? Is any hub other than Echo Dot 5th generation required, if at all?

Asked 2 weeks ago by T2IV.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 1 Camera - Black

• A:Answer Hello T2IV! Yes! The Blink Outdoor 4 can trigger an Alexa routine to turn on a smart outlet when motion is detected. You'll need the Blink SmartHome Skill enabled in Alexa, the camera armed in the Blink app, and a Blink Sync Module 2 to connect the camera to Wi-Fi. Your Echo Dot 5th Gen will run the routine and control the plug, but it doesn't replace the Sync Module so you'll need both.

  Answered 2 weeks ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you have to have a monthly subscription with the cameras?

Asked 3 weeks ago by MJ.

• A:Answer Hello, MJ! Currently there are a few options available for you. Currently, you can use the cameras without the plan but there are benefits tied to the subscription. Here are a few examples: Basic Plan - $3.99/month or $39.99/year. Covers one device, Motion-activated notifications, Video cloud storage for up to 60 days, up to 90 minutes of Extended live view, Live view recording, Person and vehicle detection, and much more. The next plan up is the Plus Plan at $11.99/month or $119.99/year. All that was listed above is included along with unlimited devices for your home setup. For more information, you can visit this website : https://blinkforhome.com/plans. I hope this helps!

  Answered 3 weeks ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of SD card does it use?

Asked 3 weeks ago by Tracy.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 1 Camera - Black

• A:Answer Hello Tracy and thank you for asking this question. The sync module included with this bundle does not support local storage via micro SD cards. The Blink sync module XR does have this feature, and can be purchased on its own or in a bundle with additional cameras. I hope this answers your question and that you have a wonderful day.

  Answered 3 weeks ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHello! I may have missed this. But where do I purchase the micro SD card for local storage? Are there certain ones you need? I want to avoid using cloud and any monthly subscription.

Asked 3 weeks ago by Lindsey.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer Hi Lindsey, you can buy any standard microSD card from places like Amazon, Best Buy, or Walmart. Just make sure it’s Class 10 (or higher) and up to 256GB. No subscription needed — just insert it into the Sync Module for local storage. Hope this helps!

  Answered 3 weeks ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add on to this 2 camera system? I have some older bill cameras are they compatible?

Asked 1 month ago by Tony.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer Hello Tony, yes you can add your older Blink Cameras to this system. All Blink cameras are compatible with the new Sync Module. Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I add some of my old cameras to this system?

Asked 1 month ago by Toni.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 2 Cameras - Black

• A:Answer Hello Toni, yes you can add your older Blink Cameras to this system. All Blink cameras are compatible with the new Sync Module. Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo these cameras record and offer playback?

Asked 1 month ago by Jay712.

This question was asked about the related product: Blink - Outdoor 4 – Wireless smart security camera, two-year battery life, 1080p HD. Sync Module Core included – 5 Cameras - Black

• A:Answer Hi Jay712, Yes — Blink Outdoor 4 records motion clips and lets you play them back in the app. Cloud (subscription) or local storage options are available. Hope this helps!

  Answered 1 month ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhy does every box have a camera or 2 that will not work?

Asked 1 month ago by Red.

• A:Answer Hello and thank you for asking this question. Each unit should work fresh from the box with the included batteries. If you are experiencing issues with your new Blink cameras I recommend reaching out to Blink customer support to get to the bottom of the issue. I hope this answers your question and that you have a great day.

  Answered 1 month ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question