“Having some issues with our new BobSweep. It seems to run for a short while then shuts off. The dust bin is empty and it is charged. Now it is not charging! Something is up.”
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Answering my own question. Turns out that the dust bin is only one of several parts that can get plugged or jammed with debris, or in this case dog hair. The roller bar, which comes out very easily for cleaning, is the primary culprit, with the dust filter assembly also due for frequent cleaning. The vacuum itself does work for about 2 hours on a charge, but cleaning is necessary, at least in our big house, several times during use. Runs well and does a fine job!
Sorry, there was a problem. Please try again later.I had the same problem after only 2 uses. I returned mine & am waiting on the other (same machine) to arrive. I was hoping that I just had gotten a lemon. Now I’m concerned. This is a lot of money for something that may not ever work.
Sorry, there was a problem. Please try again later.I had the same issues and could not get it fixed, so I returned it for a better product.
Sorry, there was a problem. Please try again later.While I haven't tried it yet, I've read a lot of reviews stating that their customer service was very good. Give them a call.
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