Customer Ratings & Reviews

I’ve had this for a few days now and so far it’s amazing. A few little things here and there that are slightly annoying but not at all a deal breaker. Set up wasn’t very informative. Attaching everything was fine but I got stuck on getting it to connect to my wifi. This is because it won’t connect to a 5g network and only a 2.4g. It does say this but it’s easy to miss and as far as I saw, it only says this in one place and after it has failed to connect. But once I switched it’s network settings it connect with zero issue. I was really surprised at how quiet it is. You can definitely hear it but you can also carry a normal conversation without it being distracting. It also handles going from linoleum to carpet like a champ. I was a bit afraid since I live in an apartment that has a carpeted main area but linoleum kitchen that kinda share the same space. But bOb handled it without any issues (we call him Kirby because he gobbles everything up.) It cleans very well too. It doesn’t do to well with larger items like candy wrapper but it will either just spit it out and spin around a few times make spines then fall out. I will say I don’t have a very large space and it does just kinda clean and clean until it thinks it’s going to die before docking. This is a bit annoying because it will clean the same place multiple times over the course of about 90 minutes. But I have it set up on my google home system so google tells it to stop cleaning and dock after about 45 min and it does it. I’ve only had one issue where it stopped because it either got lost or though it got stuck when it wasn’t, but he kinda found his way into our laundry pile. You can either buy a “blocker” which is a device that connects to your wife and tells it no to go certain places, or in my case just put a box in our doorway while it cleans. You MUST keep cables off the floor, it WILL pick them up and it WILL get tangled. This was my fault cause I wanted to test it and purposely placed a phone cable in front of it. It wasn’t hard to un tangle, I just had to pull on the cable but it’s worth noting. Considering what it does I’m pretty impressed. Only 4 stars though because of the few little annoyances and having to schedule it docking in addition to cleaning. But other than that, this is a solid product!

This is Bob, this is the floor Bob sweep. Watch all your friends and family stare at Bob with envy. Bob will satify all your (cleaning) needs. Bob will tirelessly work to please you. Bob needs very little attention in return to stay strong and focused. Bob even plays well with the little furry ones. All joking aside, I own 2 BobSweep vacs and 2 ecovac deebots. I used to Love my deebots, but once i upgraded to WiFi 6 they became nearlt useless as they cannot pair with app anymore. Bob also had this issue, except the pet hair vision version has a camera, and the app allowes you to pair via QR code using the camera!!!! Freaking awesome fore thought ppl!! He sweeps amazingly, is no too loud. I love the lieel bugger. My pets love it too, they cats torment my vacuums tirelessly. But Bob is patient and does not eat them, just keeps working. I recommend Bob.

I had high hopes for this product. I had been eyeing various models and finally decided on this one. We have a German Shepard so the pet hair can be something serious. This vacuum did an okay job of picking up hair and debris. The problem was the device being smart enough to go down the hallways, which is where the majority of the hair resides. The product has an interesting map feature that shows where the device has cleaned. It needs to take that a step further where certain boundaries can be identified and set a zone for the device to cover. I would recommend if you are in a small apartment where the layout if not complicated.

Bob does a great job on our carpet and hard floors, the suction is great! We have two shedding dogs, and Bob allows us a break for a few days from getting out the big pet hair vac. Bob can get stuck, as can any robot vac, on things like rug edges, bar stools, pet toys, etc. Two minor design issues prevent Bob from getting 5 stars from me. As the pictures show, the hinges that split the dust bin open are shallow plastic and do not hold up very well. One broke a few months after purchase. I contacted Bobsweep support and they had a replacement to me in just a few days. Amazing customer support via e-mail. (I don’t call anyone unless it’s the only option.) The second design issue FOR MY APPLICATION is a gap at the end of the main brush can get hair wrapped around it, causing jamming. I figured out I could remove the pin and easily remove the hair. Just a time inconvenience when Bob is doing it’s job and finding pet hair we miss. Love our Bob!

I got this Bob for my upstairs rooms. I already have a bobsweep vacuum for my living room and gwtting this was an upgrade to my old one. I love how convenient this little gadget it, helps with getting the floor done - carpet and tiles. I love the feature that you can control this via phone, I can have the rooms vacuumed even before I get home. I love that when it vacuums it is not as loud. This is a must robot vacuum to have at home.

I hired Bob about a year ago. He typically seems up to the challenge, but on occasion, I think he gets tired of all of the long haired Husky hair that he has to clean up, so he finds his way under my couch to hide and take a rest. It has been a complete joy to work with Bob! He has taken a ton of work (dog hair) off my hands, which was really surprising to me! I was skeptical that he would be able to keep up with the demands of this time consuming task, but I have been very happy with his performance! He does an amazing job, and I would HIGHLY recommend him to others, especially those who have high maintenance pets, with lots of shedding and/or long hair! My only complaints...the post on the front wheel broke off when attempting to remove it to clean; being that I have a long haired dog, the hair wraps around the wheel brush and the silver wheel that the rubber piece goes over, requiring the use of needle nose pliers to grab the hair and remove it; and while not really a complaint, because it wasn't something he was supposed to be able to do, I really do wish that you could set a perimeter to stop him from hiding under my couch and getting stuck on my thick area rug. When the post broke, I emailed Customer Service to get a new front wheel and had it within a couple of days! They were helpful and very easy to work with! Good Customer Service in this day is very refreshing! I would absolutely recommend this company, as they very obviously care about their customers!

I replaced all my flooring with hardwood. I thought this would be great. I couldn’t use it for my house because of the transition strips between rooms

I paid only $200 and It’s very ok for that much money. $899 definitely not worth it. Isn’t perfect but it’s good. 4 star just because of the app. The app is horrible.

We really enjoy our Bob robot vacuum! Bob does a great job on my living room carpet. It also sweeps my kitchen and dining room floor well. The bObsweep customer service is great. I have a problem with the dustbin, and I was quickly sent a replacement. I definelty recommend The bObsweep robot vacuums!

Best purchase EVER! I have indoor/outdoor pets- a dog and 2 cats, and was constantly sweeping up fur and dust. I was so tired of it, never feeling like I made any headway. BOB has been A-Mazing! He makes my life easier and my house dust-free.

I had an older Neato vacuum that unraveled a sweater whose sleeve was hanging on the floor and we didn't get along after that. I was getting tired of seeing the cat hair and my long blonde hair escapees on the wood floor in the sunlight, so when the bObsweep PetHair Vision came on sale, I went for it. WOW! It goes everywhere and cleans under all my furniture. It's a little scary how many dust bunnies party under my couch. It's easy to clean and satisfying to see how hard it's working. And, if I can't find it, I just check the navigator on the phone app. How cool is that! I just got one for my son too. He has a long-haired dog and cat. The dog still tries to tell the device who is boss and the cat ignores it, but they all seem to be getting along.

Mr. Bob is great. I have been using Mr. Bob every other day for about 2 months now without a problem. Mr. Bob picks up everything in his way. He goes over thresh holes with no problem and continue to his next room. Don’t know how I made it without him. Mr. Bob lays out his mapping and go to work. He’s awesome at getting the corners also. Highly Recommend!!!

Very happy with my new little helper! Has done a great job cleaning our floors and finds his charging base after each cleaning! I recommend him to anyone who wishes to save time cleaning and focus on other things!

It’s not truly autonomous, I have a condo that should be fairly easy to so by itself but it requires that I’m next to it while it cleans.

We have a larger house, 2 cats and 2 kids. I have had two robots before, one was an older bobsweep (my first), and one is from another brand that I bought after my original Bob retired in 2018 (he served dutifully for 4 years). I wanted a robot with an APP so I didn't get a Bobsweep as at that time they didn't have a model with APP. I later regretted my decision, because my original Bobsweep had so much more suction, which would make a visible difference on carpet. We gave our other robot to my aunt who lives by herself and has only hardwood and we bought this new Bobsweep through a promotion the company was having for Black Friday last year, at only $300. Such a great decision! This model has even more suction, is quieter AND has an App (the app was glitchy at first and would disconnect from the wifi often, but there have been a few updates since and it's perfect now). But what made me write this review is that throughout the many years the company has been great when we needed them: our old Bob went for a repair once, and came back like new, with an amazing note and a bag of chocolate, all at no charge. They are courteous, prompt, and generous. We have had a great experience every time we contacted them.

We love Bob so much. I had first gen for couple of years and last May it stopped working after contacting the company directly they mailed us new brushes and the motor to replace and after replacing these parts did not work they sent us a brand new BoB even though our warranty was expired. BoB really does great job cleaning my floors. I even use it to clean our bedrooms with carpet. It’s supper easy to clean and maintain. I definitely stick with this brand, it’s hard to find a company who are super prompt to respond to your needs.

This is my first robot vacuum. I’ve been researching and shopping robo-vacs to get good quality without spending “an arm & a leg.” I finally purchased this on sale from Best Buy. It has been an excellent choice. Aside from needing some simple Tech support to help me connect to my WiFi (which was painless, quick and successful - how often can we say that about product support encounters), it was a breeze to setup and program (“sweeping” routines). It has been cleaning my main floor (all hardwood, with a couple entry carpets and an area rug) excellently. It goes throughout the 4 rooms/areas, a hallway and a 1/2 bath, navigating effortlessly. It easily maneuvers under the bottom overhang of my kitchen cabinets. It carefully travels under my dining room chairs and tables. It manages to do the carpets, sometimes repositioning itself and angling itself back onto the rug, returning to its auto-sensed pattern. I am amazed! It has exceeded my expectations!

Love it so far no problema at all . I have bad ashma and this cleans up . I used it everyday . I need a dock where it empties it self.

Bob is much quieter than the old iRobot we used him to replace, and he cleans well. He gets around good, and his brushes reach much further. He is good about making direct U-turns to ensure that he is covering the floor in a methodical pattern. We have one dog and three cats, and his pet hair collecting has not disappointed. However, we do have to manage him a bit to make sure he makes it back to the docking station for battery charging but that may be because we haven't figured out the app in full yet. We also have a large house, so that is to be expected. We don't mind this minor amount of management. It's so much easier than having to vacuum everywhere all the time!

My bObsweep PetHair Vision is a special guy in my life! We have a German Shepard that snows daily in the house but our bOb keeps the floors looking so much better! He even gets along the baseboards/deeper corners where piles get blown with routine traffic. One issue is that he gets caught under specific pieces of furniture so I have to go pull him out or block those areas...this is NOT a deal-breaker for sure. Another issue is that he does seem to get lost at times and not able to make it back to charging base consistently. I admit that the base is not located in an area that gives bOb as much free space as he likely needs to find his home without encountering some obstacles. The app allows me to put him to work wherever I may be AND tells me if he gets in trouble. I go looking for him and easily remedy whatever the problem is. I got a great deal on my bestie bOb just after Christmas and am thrilled with my purchase!