Customer Ratings & Reviews

Works ok, but does get caught up on thinks occasionally gets caught up on things and has a few times not returned to the docking station when needing to be recharged.

So far so good. The vacuum works really well as it picks up much of the dog hair in the house. We haven’t had any issues other than the fact that the home mapping feature does not seem to work well. The vacuum doesn’t find itself home most times. Although, I have issues with the home mapping this vacuum works a lot better than others I have tried and returned. Not the best vacuum but not the worst by far.

Better than our roomba, deal of the day price was even better

Does a good job but gets stuck under our couch frequently. We have to pickup and move floor rugs and power cords to keep them from being an issue. Has a mop function but have never used it as it seems more trouble than just breaking out the swiffer. Not sure it would work on carpet but does on hard floors with exceptions I’ve mentioned. Sometimes it gets confused on where it is and can’t find its way back to charger. My wife broke the debri tray the first time she cleaned it. You do need to clean the wheels and side brushes. We rarely use it since we purchased due to all the pre work to prevent it getting stuck.

Could not get it to connect to WiFi. Many returns on this same item

It's a good vacuum, got it on sale for a really good price. Overall it works well, and it's nice that you can set up when you want it to clean automatically on the app. It does have issues with cleaning all the floors, since it sometimes won't go in a room unless it's put in there. And it will get stuck from time to time, so you might need to keep an eye on it while it's working.

This is great addon for your home cleaning gadgets. And I got this on deal of the day and for that price it is more worth it. The addon options are greatly easy and cost effective. We can have mopping option for $49 of addon. Sometimes it finds difficult in finding its home to dock. Other than that it is all works great. No scratches around the corners or walls.

Picked up trash but bumped into a lot of walls despite having sensors.

Bob seems pretty unintelligent. Runs into the same walls over and over, constantly needs intervention and parental guidance. I don’t think I would recommend him to a friend :/. I almost want my mo way back but instead I just do one room at a time. Stick him in a corner and push the play button then once that room is done, pick him up and move him to another room do the same thing again. It’s annoying but it’s slightly better than vacuuming. I only paid ~ $280 for bob and he was originally like $900.. even at that deal, I wouldn’t recommend. Maybe I am doing something wrong... but our floor plan is super simple and we move everything out of his way including a chairs, rugs, etc. yet he still gets lost and confused. :/ very disappointing. I expected an intelligent machine and I am let down.

Bought this as a gift for my mother who is always vacuuming after her dog. She loves it so far! Cleans up really well and is hassle-free. She uses on both hardwood and carpet. Got this on sale, so worth it at that price point. Any higher and price tag is a bit high.

We love this robot vacuum. Not as many features as the more expensive ones, but completely adequate. Have black patterned rug, so needed to turn off edge detection as per instructions. Customer service was very responsive as to battery issues, software update fixed.

Cleans really well. Cant seem to get back to charging station. I just push a button to start it and it goes everywhere to clean. Generally climbs on to the rugs to continue to clean. Has gotten caught on a corner of a rug. I am happy with it.

I've been using the device for less than a month so it's still very new. I've had to reach out to customer service about a question I couldn't find an answer to online (software update related). They were quick to respond and gave me the correct fix immediately. Overall I'm happy with Bob and impressed with the results when compared to an old Hoover robot vacuum. One feature I was looking for specifically was the replacement battery. The Hoover's was built in so when the battery bit the dust, the entire unit was worthless. That won't be an issue with Bob so I'm hoping to get extended use. The unit has been running great, it's quiet, and connects to Alexa easily. Two thumbs up!

Doesn't quite pick everything up, but didn't expect it to. Occasionally has a hard time getting back to home base. Able to set it up on a timer and it goes by itself when we are all asleep. Got this on sale and it was definitely worth the $199.

I was worried shortly after I ordered this simply because of the reviews that people have made. I’m the type that likes to get it myself and see how true that is. Honestly I did a lot of comparing to other models. And by far from just the comparing alone this model is the best in my opinion. I have had this product for about a week now and it has not let me down once. It really does pick up the cat hair and anything that in it’s way. I like to watch the little things roll all over because it never just run straight into things it slowly get up to it and goes around it. I’m happy with my order and it’s helped a lot around the house since we do have two cats.

Vacuums really well. Would be a better product if there were more instructions on how to use it. It seems to vacuum over the same spots over and over before moving to the next spot. Can not just turn on and let it vacuum a larger house. Gets stuck often. If you vacuum room by room seems to do better.

Cleans great just needs a remote. Wont find base and you have to pick up to b place on base

We are really amazed at how much pet hair this vacuum picks up. We have had other, similar sweepers in the past and the battery lasts much longer than the others we have had. The app work on my iPhone but had some initial issues with my husband’s android. Since we first purchased, the app has been updated and works fine for his phone model. We are able to set it up on a program mode and it sweeps when we have it programmed to do so. I do not have reservations in recommending. Comes with an extra brush and more than one extra filter.

We love our new Bobsweep who we named Bob(very original). He has completely exceeded our expectations. He does an amazing job cleaning, handles transitions and corners well and fits under our kitchen cabinets. With 3 cats he is doing a great job on the pet fur. Cats aren’t crazy about him.. He can get focused on going to one area- but does seem to find his way to every part of the room. We just got the mop attachment for this model - works well too! Why didn’t people tell me I needed a Bob - just get it on sale. It’s new so I can’t comment on longevity but so far we are thrilled with Bob!

Bobsweep is a big help although it does get stuck under things quite often. It wouldbe nice if when it got stuck somewhere once that it would know to avoid that spot the next time. Im searching quite often to find where its stuck