Customer Ratings & Reviews

I am impressed with the areas that this vacuum is able to access and clean. It transfers from hardwood to carpet with ease and has quite the "off-road" capability when it comes to going over objects. The only thing that I don't like is that if you pick it up while it is in the middle of cleaning to clean it out, it can not find its way back to the docking station when you return it to the floor to clean. It will only find its way back if you do not interrupt it at all. Otherwise it is a great little vacuum. Full disclosure I got this at a deep discount off of the $800 pricetag, so this is a great vacuum for what I ended up paying.

I have owned my bobsweep now for over a year and he works amazingly. He is able to clean my whole house of 1500 sqft. We have both tile and hard wood floors and bob is able to transition from one to the other with no problem and pick up any dirt or pet hair with ease. I did have an issue with my bobsweep with him not wating to charge. I had to contact customer service and i have to say this is the best customer services i have interacted with very helpfull and easybto deal with. They go the extra mile to make sure you are happy with the product you have purchased.

Stops randomly in the middle of the room every few minutes and we need to press a button to restart. so we have to keep following it around to wait for it to stop and then restart it, which defeats the whole purpose of a robot vacuum. When it does work, however, it picks up a lot of dust and you can easily tell the room has been vacuumed.

Works amazingly well. We bought it for upstairs to pick up cat litter that gets dragged out and it picks up everything. Definitely recommend. Still having issues connecting to the app but It’s not tough to push a button.

Works very well, but sometimes has a hard time finding its “home”. I do not have any area rugs at the moment, but it does fine transitioning from hardwood to carpet. I got an amazing deal on it, so it was well worth it.

I was working great then all of a sudden stopped!!! Get warranty!!!

Wanted to love it but often found it dead in the corner or other strange spot. Unit was suppose to return to base when battery was low but didn't. Speaking of the base, when the unit was seeking to return it often became confused as how to get there and took longer to dock than it exactly cleaned the floor.

Does not go back to the charger, does not map like stated. Very disappointing vacuum, went and bought a generic non-brand one does a much better job than this thing. I have to find the vacuum every single time to bring back to charger. DO Not Buy!

I initially bought the PetHair Plus but no connectivity and random navigation was frustrating... Plus it was too tall and kept getting stuck under things. The Vision solves all those problems, but the only thing I don't like is that it doesn't have a manual control option. Sometimes I want to use it in a quick spot but end up going for the broom instead because it wants to go somewhere else. Seems like an easy fix, Bob! Otherwise, works great and I like the mop attachment!

I've had Bob for about a year. I love having him help me clean house. I was gone on vacation for a while and had him turned off. When I got back he worked a few times, then quit. I tried everything I could think of to get him charged again, but nothing worked. I sent a message to the service group through the app. I got a response that day and followed their instructions. It worked! I was happy to have him back on the job.

I purchased the Pethair Plus a few months back. Love that thing. It picks up everything but, I was really wanting a WiFi enabled vac. Snatched this up on a sale and I’m so glad I did. The cleaning and mapping are amazing. Looking forward to trying out the mopping feature (which is included using a separarte water canister). Best of all is the customer service. I received a card with my vacuum indicating they were happy to see me upgrade and even offered a full return on my previous unit since it was purchased within 60 Days. Great product and even better customer service.

It’s a good product. Does the job. No remote just WiFi and app enabled. App is basic but then again it’s just a robot vacuum. Would only purchase on sale. Good for a quick job.

Got an amazing deal on this one. Been using it for about 2 months now. So far so good. It gets stuck in fluffy carpets at times but it vacuums well. Easy to use and clean.

Product idea is cool however it is not good if you have carpets/tables/chairs etc. I could see it being best for open layout houses with wood/vinyl flooring. No it does not pickup pet hair that well. Best bet is to get a plug in vacuum for that!

This is a nice machine. It's quiet and moves about with out banning about"to much" That said. If you have an open floor plan any of these bots will struggle.

Great robo vacuum with good suction power. It AI algorithm and camera feeds the room into its memory and drive the vacuum without any hassle.

Great product, very smart, user friendly. A few issues with the sweepers being too long and not study enough but over all, it gets the job done!

This vacuum does a great job with navigating the house. It is amazing with goingin straight lines as opposed to others I have seen that go in circles. I also love the mop attachment which gives the floor a nice shine while also vacuuming at the same time. It does ok on higher pile carpets but the brushes get bent and need to be smoothed out. I have had an issue with it going off line but I was very impressed with the customer service who was very helpful in getting me back online. Overall I would recommend this model.

Only been using a week. Picks up fairly well. But already beginning to make unusual noise like a gear or wheel is rubbing. Hopefully will be ok.

We love the robot. It does a great job. The only drawback is does not remember the map every time.