The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).
Q: What is the capacity of the dust bin in this Shark robot vacuum?
A: The Shark robot vacuum has a bin capacity of 0.08 gallons.
Q: Can I control the Shark robot vacuum with an app?
A: Yes, this robot vacuum is compatible with a mobile app for convenient control.
Q: What type of battery does the Shark robot vacuum use?
A: This robot vacuum is powered by a Lithium-ion battery.
Q: How does the Shark robot vacuum handle obstacles on the floor?
A: The robot vacuum utilizes NeverStuck Technology to lift itself over obstacles and across thresholds to avoid getting stuck.
Q: How does the Shark robot vacuum handle pet allergens?
A: The NeverTouch Pro Base in this robot vacuum is designed to capture and trap 99.97% of pet allergens and dust, ensuring a cleaner and healthier home environment.
Q: Does this Shark robot vacuum come with a warranty?
A: Yes, the manufacturer offers a 1-year warranty for both parts and labor.
Q: When purchasing through BESTBUY do you still get the extended 3 year FACTORY warranty from SHARK?
A: Seeing as you don't have an answer yet and being as BestBuy would rather you pay them $200 for their two year warranty and that Shark is a 'Web-exclusive' warranty on their site, I would guess not. Be sure BestBuy wants to warranty your product for you especially at the same amount of cost that they 'promote as 'savings' off of normal price. Although that normal price is also what Shark is selling it for on their website. Good luck.
Q: Does the pad on the bottom of the vacuum have to be changed when ready to mop?
A: Vacuum + Mop mode uses both dry and wet cleaning functionalities to give your home a deep clean. Your robot will first do a dry cleaning run, vacuuming all carpeted areas mapped in your home. The robot will return to the base, pick up its pad plate, and fill its reservoir. The robot will then start a wet clean. It will automatically lift the mopping pad while traveling over mapped and detected carpets, and mop hard floors. The base will automatically wash and dry the robot mopping pad after each mopping mission. If your robot returns to its base to refill its water reservoir during the mopping mission, the base will also complete a quick wash of the pad. We also recommended cleaning the mop pad in the washing machine every three months, or replacing it as needed.

The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).

Experience up to a month of hands-free cleaning with the Shark PowerDetect ThermaCharged 2-in 1 Robot vacuum and Mop. Its NeverTouch Pro Base washes the mop with 185°F water, dries with 175°F air, and empties debris automatically. With Dirt Detect, edge-to-edge cleaning, Neverstuck charged technology, and DryGuard protection, it delivers nonstop, deep-cleaning performance.

The Shark Matrix Plus 2-in-1 Robot combines an ultra-powerful vacuum with Sonic Mopping for a complete clean from start to finish. First, it’s an ultra-powerful whole home vacuum on carpets and floors that empties its own dustbin. Second, it’s an ultra-powerful vacuum that sonic mops hard floors at the same time. It features Matrix Clean, which allows your robot to clean from multiple angles using a precision grid ensuring no spots are missed on all your floor types. No cleaning detail is unmet with this robot’s corner and edge cleaning, self-cleaning brushroll for pet hair, and HEPA filtration trapping 99.97% of dust and allergens into the bagless base. With Precision Home Mapping, the robot uses its 360 LIDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. It creates a precise home map in the SharkClean app so you can select specific areas to clean on-demand, initiate Matrix Clean, and set cleaning schedules from anywhere. Utilize the app to set custom carpet and no-go zones for complete control of where the robot cleans and doesn’t clean. This robot masterfully integrates Matrix Clean with vacuuming, mopping, CleanEdge, and self-emptying to give you the ultimate floor cleaning machine.

Meet UltraVision Pet, the ultimate cleaning powerhouse designed for pet owners who demand exceptional performance. With formidable 13,000 Pa suction power and tangle-free brushes, UltraVision Pet effortlessly tackles even the toughest messes—whether it’s rough pet hair, dander, food crumbs, litter, or the occasional chewed-up household mess. UltraVision Pet’s ultrapowerful suction and tandem sweeping technology provide deep cleaning across all surfaces, leaving your floors spotless. Engineered in the United States and Canada with advanced LiDAR navigation and Quantum Simultaneous Localization and Mapping (QSLAM), UltraVision Pet combines precision with power. He moves methodically in straight lines, covering every inch of your home efficiently. His real-time computing ensures that he continuously adapts to your space, maximizing coverage without missing a spot. The camera-enabled Low-height Object-aware Technology (LOT) further enhances its vigilance, allowing him to detect and avoid small items such as your pet’s favorite chewing toy. Rest assured, like other bObsweep bots, UltraVision Pet operates with your privacy as a top priority, never capturing or transmitting images of your home, and any personal data shared, such as your name and email, is never exported to foreign platforms. UltraVision Pet isn’t just about his ferocious suction power — his tangle-free soft brushes are designed to handle even the densest pet fur with ease, while his wet mop enables him to simultaneously vacuum and polish your floors. With his extra-large 6L dust collector, UltraVision Pet is built to handle the messes that come with living with pets. The dust bag, designed to hold up to 180 days' worth of debris, is reinforced with activated charcoal for odor filtration, ensuring a fresher environment by sealing smells and allergens.
| Pros for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black | |||
|---|---|---|---|
| Cons for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black | |||
| There were no cons for this product— |
Customers are pleased with the Robot Vacuum & Mop's cleaning performance, mapping capabilities, quiet operation, and ease of use. Many appreciate the convenience of the self-emptying and self-refilling features, along with its effective mopping and long battery life. However, some customers have experienced minor issues with navigation and find the app to be somewhat limited. A few users also noted concerns regarding suction power and size.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I purchased this robot after reading the great reviews and wasn't disappointed! "Jeeves" lives in my downstairs closet that conveniently has an outlet and comes out twice a week to vacuum and mop my downstairs. I have carpet, wood and tile and it does a great job. It does need to take a break to recharge for about 3 hours, the area is around 1500 sq ft. It is very efficient at getting itself unstuck and has mapped the rooms accurately. I love adding the no-go zones, I just added the corner where my Christmas tree is located so that it doesn't accidentally grab my tree skirt! My only problem with it is that it is very difficult to run the robot on a non-mapped level. I tried several times to get it to run in my upstairs and it was haphazard at best. Because of that we decided to get a second Shark Robot. We picked up a lesser expensive version to see how it worked and wasn't nearly as happy with it. So we returned it and purchased a second Shark PowerDetect NeverTouch Pro who is named "Rosie". The doc on this unit is very stable and allows the robot to seat securely when it returns to empty its dust bin. I wish the dust bin on the robot could hold more so that it didn't have to return to dock as often, but really, I'm not having to do anything, so it's not that big of an issue. The mopping feature is a wonderful addition; my floors are getting cleaned far more often that when I used to be in charge! I have had Jeeves now for almost 5 months and other than cleaning out the dirty water bin (which can get pretty gross), filling the cleaner solution and emptying out the main dust bin monthly this robot has left me with a clean home and lots of time on my hands! I would highly recommend it.
Posted by CharlesK
Good first - cleans very well and I really loved this thing until the SECOND time ever filling the water tank, i pulled it out and it was BUSTED. Like a huge crack on the corner, the bottom was shattered. Very disappointing i only had this thing for 1 month and already have to order replacement parts!!
Posted by Oculus
I was not expecting this level of cleaning. I purchased the shark to help keep the floor clean and reduce some of the workload after a long workday. With the scheduling function, we are able to vacuum and mop of separate days which is a tremendous help. I especially love the option to be conservative with the mop water usage. With the use of less water, it is still able to clean the flooring efficiently. I would definitely recommend this product because of the many features that make if a great fit for on the go parents!
Posted by Traveler
