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Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black

Model: RV2820ZE
SKU: 6599392
$699.99
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Comp. Value: $999.99
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Specifications
  • Pet
    Yes
    Cleaning Path Width
    5.69 inches
    Vacuum Type
    Robotic, Wet/dry
    Bin Capacity
    0.08 gallons
    Product Weight
    25 pounds
    Bagless
    Yes
  • Key Specs
    • Pet: true
    • Cleaning Path Width: 5.69 inches
    • Vacuum Type: Robotic, Wet/dry
    • Bin Capacity: 0.08 gallons
    • Product Weight: 25 pounds (The out of box weight of the item.)
    • Bagless: true
    • Compatible Floor Type: All floors
    • Corded/Cordless: Cordless
    • Amperage: 5.42 amperes (Strength of electrical current.)
    • Wattage: 650 watts (Measurement of electrical power.)
    • Wet And Dry Usage: true
    • Filter Type: HEPA, Reusable
    • Hypoallergenic: true
    • Multi Surface: true
    • Auto Docking and Recharging: true
  • General
    • Brand: Shark
    • Model Number: RV2820ZE
    • Product Name: Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry
    • Color: Black
  • Dimensions
    • Product Height: 17.56 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
    • Product Length: 18.8 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
    • Product Width: 14.33 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
  • Features
    • Connectivity Technology: Wi-Fi (The manner in which a device sends data to another device over a short distance.)
    • Cliff Sensor: true
    • Bagless: true
    • Amperage: 5.42 amperes (Strength of electrical current.)
    • Wattage: 650 watts (Measurement of electrical power.)
    • Wet And Dry Usage: true
    • Filter Type: HEPA, Reusable
    • Voltage: 120 volts (Amount of power needed to support an electrical current.)
    • Remote Control: true
    • Self-Emptying: true (During docking these products can automatically empty the contents of the collection bin into a separate base collection bin which is capable of holding dirt and debris from more than one cleaning cycle.)
  • Performance
    • Edge Cleaning: true
  • Power
    • Rechargeable Battery: true
    • Charger Included: true
    • Battery Chemistry: Lithium-ion
    • Battery Capacity: 3200 milliampere hours (The amount of energy stored in the battery.)
  • Compatibility
    • App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
  • Warranty
    • Warranty - Parts: 2 Year Warranty
    • Warranty - Labor: 1 Year Warranty
  • Other
    • UPC: 622356637121

The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).

  • Up To A Month Of Hands-Free Cleaning And Maintenance: The robot automatically empties debris into the 60-day-capacity bin, automatically refills its own water tank for up to 30 days, and washes and dries the mopping pad after every clean.
  • 5 Intelligent Powerdetect Cleaning Technologies: Five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges.
  • Up To 2x Better Cleaning Coverage*: With neverstuck Technology, the robot lifts itself over obstacles and across thresholds. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. (*vs. Shark ION).
  • Cleans Hidden Dirt And Stuck-On Stains: DirtDetect identifies areas with more debris then boosts vacuuming performance. Use StainDetect to target areas with more stains and the robot will boost mopping performance by taking multiple cleaning passes.
  • Advanced Edge Cleaning: No cleaning details missed—when vacuuming, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch to for edge-to-edge mop cleaning.
  • Perfect For Homes With Pets: The NeverTouch Pro Base captures and traps 99.97% of pet allergens* and dust, and Odor Neutralizer Technology traps odors for a fresher smelling home. (*down to .3 microns, allergens refers to non-living matter)
  • Prevents Bacteria And Mold Buildup: The antimicrobial mopping pads are designed to prevent bacteria and mold growth, so the pad is ready for every clean.
  • Cutting-Edge Navigation Technology: The advanced 3D sensor and 360° LiDAR work together so the robot can detect and avoid obstacles and furniture, adapting to everyday changes while diligently cleaning your home.
  • Set Schedules, Clean On Demand, Target Clean: Let the robot do the cleaning, and tell it exactly how you want the job done. Target specific spots for extra cleaning, set up no-go zones, create a map of your home, schedule cleanings, and more.
  • What's Included: PowerDetect Robot, NeverTouch Pro Base, 1 Odor Neutralizer Technology Cartridge, 3 Antimicrobial Mopping Pads, 2 Side Brushes, 12 oz. bottle of Shark Multi-Surface Cleaner.
  • Up To A Month Of Hands-Free Cleaning And Maintenance: The robot automatically empties debris into the 60-day-capacity bin, automatically refills its own water tank for up to 30 days, and washes and dries the mopping pad after every clean.
  • 5 Intelligent Powerdetect Cleaning Technologies: Five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges.
  • Up To 2x Better Cleaning Coverage*: With neverstuck Technology, the robot lifts itself over obstacles and across thresholds. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. (*vs. Shark ION).
  • Cleans Hidden Dirt And Stuck-On Stains: DirtDetect identifies areas with more debris then boosts vacuuming performance. Use StainDetect to target areas with more stains and the robot will boost mopping performance by taking multiple cleaning passes.
  • Advanced Edge Cleaning: No cleaning details missed—when vacuuming, EdgeDetect blasts air to push debris from edges into the robot’s cleaning path. While mopping, it extends the pad up to an inch to for edge-to-edge mop cleaning.
  • Perfect For Homes With Pets: The NeverTouch Pro Base captures and traps 99.97% of pet allergens* and dust, and Odor Neutralizer Technology traps odors for a fresher smelling home. (*down to .3 microns, allergens refers to non-living matter)
  • Prevents Bacteria And Mold Buildup: The antimicrobial mopping pads are designed to prevent bacteria and mold growth, so the pad is ready for every clean.
  • Cutting-Edge Navigation Technology: The advanced 3D sensor and 360° LiDAR work together so the robot can detect and avoid obstacles and furniture, adapting to everyday changes while diligently cleaning your home.
  • Set Schedules, Clean On Demand, Target Clean: Let the robot do the cleaning, and tell it exactly how you want the job done. Target specific spots for extra cleaning, set up no-go zones, create a map of your home, schedule cleanings, and more.
  • What's Included: PowerDetect Robot, NeverTouch Pro Base, 1 Odor Neutralizer Technology Cartridge, 3 Antimicrobial Mopping Pads, 2 Side Brushes, 12 oz. bottle of Shark Multi-Surface Cleaner.
Whats Included
  • Shark PowerDetect Robot Vacuum and Mop
  • Nevertouch Pro Base
  • Shark Robot Side Brushes (2 Pack)
  • Shark Multi-Surface Cleaner Starter 12 oz Bottle
  • Shark Odor Neutralizer Cartridge
  • Shark Robot Antimicrobial Mopping Pads (2 Pack)
  • Shark PowerDetect Robot Vacuum and Mop
  • Nevertouch Pro Base
  • Shark Robot Side Brushes (2 Pack)
  • Shark Multi-Surface Cleaner Starter 12 oz Bottle
  • Shark Odor Neutralizer Cartridge
  • Shark Robot Antimicrobial Mopping Pads (2 Pack)

Q: What is the capacity of the dust bin in this Shark robot vacuum?

A: The Shark robot vacuum has a bin capacity of 0.08 gallons.

Q: Can I control the Shark robot vacuum with an app?

A: Yes, this robot vacuum is compatible with a mobile app for convenient control.

Q: What type of battery does the Shark robot vacuum use?

A: This robot vacuum is powered by a Lithium-ion battery.

Q: How does the Shark robot vacuum handle obstacles on the floor?

A: The robot vacuum utilizes NeverStuck Technology to lift itself over obstacles and across thresholds to avoid getting stuck.

Q: How does the Shark robot vacuum handle pet allergens?

A: The NeverTouch Pro Base in this robot vacuum is designed to capture and trap 99.97% of pet allergens and dust, ensuring a cleaner and healthier home environment.

Q: Does this Shark robot vacuum come with a warranty?

A: Yes, the manufacturer offers a 1-year warranty for both parts and labor.

Q: When purchasing through BESTBUY do you still get the extended 3 year FACTORY warranty from SHARK?

A: Seeing as you don't have an answer yet and being as BestBuy would rather you pay them $200 for their two year warranty and that Shark is a 'Web-exclusive' warranty on their site, I would guess not. Be sure BestBuy wants to warranty your product for you especially at the same amount of cost that they 'promote as 'savings' off of normal price. Although that normal price is also what Shark is selling it for on their website. Good luck.

Q: Does the pad on the bottom of the vacuum have to be changed when ready to mop?

A: Vacuum + Mop mode uses both dry and wet cleaning functionalities to give your home a deep clean. Your robot will first do a dry cleaning run, vacuuming all carpeted areas mapped in your home. The robot will return to the base, pick up its pad plate, and fill its reservoir. The robot will then start a wet clean. It will automatically lift the mopping pad while traveling over mapped and detected carpets, and mop hard floors. The base will automatically wash and dry the robot mopping pad after each mopping mission. If your robot returns to its base to refill its water reservoir during the mopping mission, the base will also complete a quick wash of the pad. We also recommended cleaning the mop pad in the washing machine every three months, or replacing it as needed.

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Pros for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black
Cleaning Performance, Mapping, Noise Level, Ease of use, MopCleaning Performance, Navigation, Setup EaseEase of use, Mapping, Noise Level, Mopping, Overall PerformanceCleaning Performance, Navigation, Setup Ease, Mapping, Suction Power
Cons for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black
Navigation, App, Size, Suction PowerThere were no cons for this productNavigation, App, Battery Life, Obstacle AvoidanceNoise Level

Specs

Reviews

Customers are saying

Customers are pleased with the Robot Vacuum & Mop's cleaning performance, mapping capabilities, quiet operation, and ease of use. Many appreciate the convenience of the self-emptying and self-refilling features, along with its effective mopping and long battery life. However, some customers have experienced minor issues with navigation and find the app to be somewhat limited. A few users also noted concerns regarding suction power and size.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Powerful Little Robot! Loved it so much I got 2!

    I purchased this robot after reading the great reviews and wasn't disappointed! "Jeeves" lives in my downstairs closet that conveniently has an outlet and comes out twice a week to vacuum and mop my downstairs. I have carpet, wood and tile and it does a great job. It does need to take a break to recharge for about 3 hours, the area is around 1500 sq ft. It is very efficient at getting itself unstuck and has mapped the rooms accurately. I love adding the no-go zones, I just added the corner where my Christmas tree is located so that it doesn't accidentally grab my tree skirt! My only problem with it is that it is very difficult to run the robot on a non-mapped level. I tried several times to get it to run in my upstairs and it was haphazard at best. Because of that we decided to get a second Shark Robot. We picked up a lesser expensive version to see how it worked and wasn't nearly as happy with it. So we returned it and purchased a second Shark PowerDetect NeverTouch Pro who is named "Rosie". The doc on this unit is very stable and allows the robot to seat securely when it returns to empty its dust bin. I wish the dust bin on the robot could hold more so that it didn't have to return to dock as often, but really, I'm not having to do anything, so it's not that big of an issue. The mopping feature is a wonderful addition; my floors are getting cleaned far more often that when I used to be in charge! I have had Jeeves now for almost 5 months and other than cleaning out the dirty water bin (which can get pretty gross), filling the cleaner solution and emptying out the main dust bin monthly this robot has left me with a clean home and lots of time on my hands! I would highly recommend it.

    Posted by CharlesK

  • Rated 3 out of 5 stars

    Lemon?

    Good first - cleans very well and I really loved this thing until the SECOND time ever filling the water tank, i pulled it out and it was BUSTED. Like a huge crack on the corner, the bottom was shattered. Very disappointing i only had this thing for 1 month and already have to order replacement parts!!

    Posted by Oculus

  • Rated 5 out of 5 stars

    It really Cleans

    I was not expecting this level of cleaning. I purchased the shark to help keep the floor clean and reduce some of the workload after a long workday. With the scheduling function, we are able to vacuum and mop of separate days which is a tremendous help. I especially love the option to be conservative with the mop water usage. With the use of less water, it is still able to clean the flooring efficiently. I would definitely recommend this product because of the many features that make if a great fit for on the go parents!

    Posted by Traveler

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Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black

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$699.99
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