“We just bought this and cant get the lid off the caddy. Any suggestions? The Breville service center is closed today. They have very limited hours”
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We're sorry to hear of your experience. Here's a link to a video showing the unboxing of the Paradice 9. If you continue to experience issues, please feel free to create a case through https://support.breville.com/s/?language=en_US®ion=us&brand=breville or call us at 866-273-8455. We'll be happy to help you from there. The Paradice 9 https://youtu.be/cnuwRYRJoYg?si=aZMg7SScGgHEr3fH
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