“Is it ok if it takes a long time to start it keeps saying just a moment and the little circles?”
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That is not entirely uncommon; if it takes longer than 45 minutes to get passed that screen however, then you'll want to give our support team a call. We can be reached via the following number; Monday-Friday 6am-8pm & Saturday 9:30am-3pm. Tech Support: (888)937-5582 -Cyber_Tech2
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