A:AnswerI did not know about this service until I had a problem with my hard disk drive. Local Geek Squad team members explained the process to me then.
A:AnswerHi Karla. Thanks for reaching out about this! I'm sorry you're running into issues. We should be able to work on this and help out. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for reaching out about this. I'm sorry to hear about the situation! It's possible we can do it. We'd recommend connecting with your local Best Buy's Geek Squad to be sure. You can find information about your local store at www.bestbuy.com/storelocator.
A:AnswerI can't speak to your specific case, but I had an external 2TB HD and the Geek Squad Data Recovery team was able to recover my Data. The service is not cheap but I purchased the Total Support option and it helped lower the cost but it still was expensive, but they were able to retrieve my data.
A:AnswerHi Lynn. Thanks for reaching out for this! We can definitely assist. You can either chat with us on our website or call us at (800) GEEK-SQUAD or (800) 433-5778. From there, we can likely remote in and help out.
A:AnswerThanks for your question, Stephie! We may be able to recover your data, but we'd have to check out the unit first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi there. Thanks for your question. I'm sorry to hear about your phone's data. It's possible to recover the data. We would need to see it either in our Geek Squad or in your store's mobile department. Please get in contact with your local store to see if either of those are possible. You can find information about your local store at www.bestbuy.com/storelocator.
A:Answeri do not know if they can, i am still waiting on them to do mine for over a month, and can not get a straight answer from anyone that works there.
A:AnswerHi there. Thanks for your question! We might be able to do that. It depends on a bunch of different factors. We'd be happy to see if it's possible. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerHi there. Thanks for your question! I'm sorry to hear about your DVD's! We might be able to do that. It's possible they're just in some weird format. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out how to help you.
A:AnswerThanks for your question, Trevor. We may be able to assist with recovering your data. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerHi there. Thank you for connecting with us about this. Due to the current outbreak, our store hours have adjusted temporarily to 10am-6pm local time. At this time, some stores may not be creating new appointments for Geek Squad. I'd recommend heading into your local Best Buy and explain that you couldn't make an appointment and they will understand due to the circumstances.
A:AnswerYIKES - my external harddrive, with 10+ years of photos on it (and not in the cloud, shame on me!) crashed. I could not retrieve no matter what I did. I went to Best Buy Store, and the on site Geek Squad assured me that the data was there, but that I needed to escalate. With great trepidation, I sent off the Hard Drive. GREAT NEWS, THE BEST BUY SUPPORT TEAM is able to retrieve me data!
Thanks.
A:AnswerSorry to hear to about your external hard drive issues. We may be able to help retrieve some of the data. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy and the Geek Squad Agents can breakdown the process and cost for you.
A:AnswerHi there. Thanks for your question. We might be able to do that. We'd be happy to take a look with you. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerHi Doug. Thank you for your question! We'd be more than happy to help you out. We should be able to transfer that data over. You can either head online to www.geeksquad.com/schedule to set up a free consultation at your local Best Buy or you can give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerHi Mike. Thank you for your question. This can vary depending on the amount of work that needs to be done. Generally, we will send out a hard drive to our Data Recovery Department. Then they assess it and give you a quote. There can be an estimate fee involved to get started. This allows you to judge if it's worthwhile before making a big purchase decision. If this is something you'd like to do, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy to get started.
A:AnswerThanks for your question, Roger. We do offer advanced data recovery services that vary on the complexity of the data recovery. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerSorry to hear about your computer. It's always frustrating when our tech doesn't work the way we want it to. We do offer data recovery services at this time. For support with this, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
