2 Cams - system worked fine & then all of sudden camera 1 will say out of range, screen go black for 30 sec and turn back on. It will then go to camera 2 and do the same. This happens within 5 mins - 2 hours of pairIng and will continue to occur null

Question

buzz · Accepted Answer

Sounds like you're WI fi is dropping of, you my need a wi fi extender.

Defender Customer Support · Answer

Hi Amy, thank you for your inquiry we're sorry to see you're experiencing an issue with the wireless connectivity on your PhoenixM2 system. As this is a wireless system it is susceptible to interference from outside sources. Please visit our extensive knowledgebase on our website for information or feel free to contact our Customer Experience Team by filling out a Contact us Form or using the Live Chat option from our website! We are looking forward to assisting you so that you’ll get the peace of mind that you deserve!

Answered by Defender Customer Support 7 years ago

“2 Cams - system worked fine & then all of sudden camera 1 will say out of range, screen go black for 30 sec and turn back on. It will then go to camera 2 and do the same. This happens within 5 mins - 2 hours of pairIng and will continue to occur”

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