“Help me, camera 1- fix out of range issues when the Cam isn’t out of range. Tried all troubleshooting available (not much) + 100 of my own ideas.Their customer service team is a joke. Anyone have actual contact info for them? How do I upgrade firmware?”
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Thank you for your question Ayme. We're sorry to hear of your experience with the PhoenixM2. Our customer experience team would love the opportunity to get your camera back up and running and we can be reached through our online contact us form or live chat options. This message may be the result of wireless interference or an unpaired camera which we can certainly troubleshoot for you. Representatives are waiting to assist you so that you can get back up and running with the peace of mind that you deserve!
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