“I need a laptop that can be used for phone calls via USB for customer service. Can this laptop be used for that purpose...? Please advise. My current HP laptop seems unable after several attempts to connect a USB headset.”
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Yes, you can use a USB headset with this system. However, we suggest you have the driver for the headset updated. Also, we suggest you contect Geek Squad and they will assist you further with this information.
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