A:AnswerWe request you to contact the Best Buy customer care team and they will assist you with this information as the webcam on this model is optional.
A:AnswerJoy systems refurbished both the ones I bought. I suspect that have a contract w Best Buy. Both computers I have purchased were very much like what I ordered, but not exactly so. That might not matter, but might. They feel like a company that tries hard but has guys grabbing machine off of big racks to fulfill orders quickly, and getting a similar product to finish an order when the exact one order is no longer available.
