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Joy systems refurbished both the ones I bought. I suspect that have a contract w Best Buy. Both computers I have purchased were very much like what I ordered, but not exactly so. That might not matter, but might. They feel like a company that tries hard but has guys grabbing machine off of big racks to fulfill orders quickly, and getting a similar product to finish an order when the exact one order is no longer available.
Sorry, there was a problem. Please try again later.I think the ones I received were from a third party seller. I have purchased two different laptops and was very happy with their condition and the company that refurbished them had a warranty with them. I don't recall the specifics since I am not sure where I put the paperwork at the moment and have not had any issues.
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