A:AnswerYes they can help as they did for me on my DVD player. Machines these days are getting too complicated for us lay men to do a setup on our own. Over time they helped me install a new DVD player, 85" TV, 5.2 channel Receiver, 5 disc CD player, Bone conduction Bluetooth head set and program a Harmony all in one remote control. Saves time and frustration in using the Geek Squad.
A:AnswerAlthough I mentioned it when I set up the geek appointment, the very helpful geek person did not know I was wanting a transfer of data for both computers (wife and self). So I was charged a hour of time extra.
A:AnswerYou can ask the store where you bought it. They have a record of the receipt. I lost my receipt once and went back to best buy and they had it for me.
A:AnswerI am sure the Geek person could do that but I would check with the Geek appointment making person about your current Apple PC OS capacity limits, and confirm what the cost would be.