“I see people recommend to make sure the steelbook is in the details. When using the app, it shows Free Gift Digital POB included. When using the website, it shows nothing included. Normally the steelbook shows as the Free Gift, does it not?”
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It doesn't even matter. Yet another Best Buy preorder that had the steelbook when I ordered months ago and miraculously is now missing the steelbook at pickup. The store manager tried to spin it as being MY fault, saying I did something wrong at the time of the preorder. So I asked him where everyone else's steelbook was if that was true. He then walked away. Best Buy is a joke and I'm tired of being lied to by these people. I canceled the order and I'm reporting to the BBB. Yes it's only a steelbook but I would've preordered with Amazon if Best Buy hadn't offered the steelbook. Being lied to is being lied to. Oh and they deleted my 1 star review.
Sorry, there was a problem. Please try again later.I contacted help and a "professional shopper" which you can do right through the site online and asked them about this and if it was in stock, and she helped me make sure the order came with the steelbook and the POB, you can see the POB yourself when you add it to the cart and go to check out but the steelbook wasnt showing and she set up a pre-order right there with me to get all this for $69.99! Ask a shopper during wprk hours to help you set up the pre-order and they will make sure all of it is included, with receipts!!
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