“Hi need to know if the $99 is to install and show me how to operate it included”
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Hi Sue. Thanks for reaching out about this! Although we're not sure what service you're referring to, our installation services include setting it all up and making sure you're comfortable with how to operate it. I hope this helps! If you have anymore questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
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