Questions & Answers

Q: QuestionWhat does the installation service include?

• A:Answer This service includes installation and configuration of up to 2 wired cameras to an existing network, installation of client-supplied cables, setup for streaming to a mobile app or DVR, and verification of camera positions and coverage.

Q: QuestionHow long is the workmanship warranty for this service?

• A:Answer The workmanship warranty for this service is 90 days.

Q: QuestionHow many cameras can be installed with this service?

• A:Answer This service includes the installation of up to 2 wired cameras.

Q: QuestionWhat is the maximum length of cable the technician will install per camera?

• A:Answer The technician will install up to 100 feet of client-supplied cable, including Siamese wire, per camera.

Q: QuestionDoes the installation include setting up the DVR?

• A:Answer Yes, the installation includes setting up your non-restricted stand-alone computer- or cloud-based DVR unit.

Q: QuestionDo I need to purchase cables separately for the camera installation?

• A:Answer Yes, you need to provide the wired cameras and cables, which are normally included with the camera hardware.

Q: Questionreplacing night owl system .do I need to replace my wiring. new system is swann swdvk 855804.

Asked 6 years ago by Anonymous.

• A:Answer Thanks for taking the time to connect with us! We love the idea of keeping your home secure and appreciate anyone wanting to upgrade their cameras. We would want to take a more specific look at your system(s) prior to answering any questions about what may be able to be reused. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 6 years ago by GeekSquadSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAre the technicians going through the attics

Asked 10 months ago by Gary.

• A:Answer Yes, they went thru attic and replaced an Ethernet connection that went to my outside cameras.

  Answered 1 month ago by RileyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you all install security cameras on the outside of house?

Asked 5 years ago by Kellykelz.

• A:Answer Yes they do.

  Answered 3 years ago by GoofyTXVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have two wired ring floodlight camera that need to be installed , i don't have pre existing wiring , can you still install the system for me ?

Asked 5 years ago by LT.

Q: QuestionI am purchasing a security system from Best Buy called the Lorex 4K 8 channel camera system this is a wired system with a DVR. Total of 4 cameras in a house. It’s says you do install wired cameras but I just want to double check can you answer pleas.

Asked 5 years ago by Harv.

• A:Answer Hi Harv. Thanks for your great question. We absolutely do wired camera installs. Because they are more complex than a wireless install, we'd recommend a free site survey to get started. This is where we send an agent out to check out what you're thinking for locations and surveillance coverage. Then they'll set up an appointment to do the actual install. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan security cameras be installed during the pandemic

Asked 5 years ago by chet.

• A:Answer Hi there. Thanks for reaching out about this! We are performing most services during this time, absolutely! It does depend where you are. In some areas, the state is more locked down than others. To get started with this, you can either connect with your local Best Buy or call us at (800) GEEK-SQUAD or (800) 433-5778.

  Answered 5 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi need to know if the $99 is to install and show me how to operate it included

Asked 5 years ago by Sue.

• A:Answer Hi Sue. Thanks for reaching out about this! Although we're not sure what service you're referring to, our installation services include setting it all up and making sure you're comfortable with how to operate it. I hope this helps! If you have anymore questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
  Helpful (0)Unhelpful (4)ReportAnswer this question