“Is there an adjustment on this model for carpet vs hardwood floors. I cannot seem to find it. It's amazing for hardwood floors and area rugs, but I have one room with wall-to-wall carpet and the vacuum hardly moves on the carpet. Very hard to push.”
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No adjustment. I had the same experience. The problem was not the vacuum. I realized that the padding under the carpet was lined with a plastic, non-breathe able coating. I think any vacuum with the power of a Dyson would struggle to move on that type of surface.
Sorry, there was a problem. Please try again later.Hi Faith, this is Krystal with Dyson. The Dyson Ball Multi Floor has a self adjusting cleaner head. This means it will automatically adjust between floor types. There is not a manual adjustment. We would value the opportunity to address your concerns with using it on your carpet in more detail. Feel free to contact us at [email protected] and we will be happy to help. Best Wishes, Krystal Dyson Customer Support
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