A:AnswerHello engineer,
This is Miella from Dyson. This can vary depending on environmental factors such as the layout of the room, current ventilation and more.
Best Wishes,
Miella
Dyson Customer Support
A:AnswerHello Rob, this is Kelly with Dyson. If you were to use the Dyson TP01 Pure Cool Tower air purifier and fan without the filter, you would not be receiving the benefits of purified air, and your machine would not fully operate as intended.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Keith, this is Kelly with Dyson. We're sorry to hear that you're having an issue with your remote control, for your TP01 Pure Cool Tower. To operate the machine without the remote control, the standby button on the front of the unit turns the appliance ON/OFF. To adjust airflow, press and hold that button. Airflow will increase to a maximum, before decreasing. The oscillation and timer functions cannot be operated without the remote control.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHello there, this is Kelly with Dyson. Thank you for sharing your review with us. I'm sorry to learn that you are experiencing a loud noise with your Pure Cool Tower purifier + fan. Please feel free to send us an email to [email protected] and we will be happy to assist you further.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Jake, this is Kelly with Dyson. You'll be happy to know that during testing, cigarette smoke was specifically tested to help determine the filter life and whole room purification. From these results, 99.97% of allergens and pollutants as small as 0.3 microns are removed from the air. We hope this helps.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerCFM is Cubic Feet per Minute. It is a rate of flow for air. The 434 Liters Per Second mentioned by the others is wrong. They meant 434 Liters Per Minute.
A fan that produces 434 LPS is equivalent to 26,040 LPM. (60 x 434 = 26,040). In CFM terms, that would be about 920 Cubic Feet per Minute. That would be enough to cool the average U.S. home with a lot left over.
A:AnswerHello there, this is Kelly with Dyson. The Dyson Pure Cool Link and Pure Hot + Cool purifier fan will clean the air in any size room. The bigger the room, the longer the machine will take to purify it as there is more air in the atmosphere. For instance in a room of 139ft², the machine will purify the room in 25 min. Environmental factors that can affect purification time would include the outdoor air quality, along with the number of windows and doors that you have in the home.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Tia from Dyson! With regard to the unit's filter, it's not washable or reusable as that would damage the integrity of the filter and how it works to remove allergens and harmful particles from the air. We recommend replacing your air purifier filter every 12 months. This is because over time, filters can get clogged with pollutants, and even let unpleasant odors back into the room. Your purifying fan will alert you when it's time to change the filter.
Please check with your local municipality for recycling options for your Dyson purifier filter.
Thanks for your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Lisa, this is Kelly with Dyson. The TP01 Pure Cool Tower can be turned ON/OFF but pressing the standby button on the front of the machine. Press and hold that button to adjust airflow. Airflow will increase to a maximum, before decreasing. The oscillation and timer functions cannot be used, without the remote control. To purchase a replacement remote control, you may visit the Dyson website.
Best Wishes,
Kelly
Dyson Customer Support
A:AnswerHi there, this is Tia from Dyson. The green light sounds pretty standard after replacing the filter and resetting the unit. It appears your machine is operating as intended.
However, if you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at [email protected]. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
