“Is this the USA model? There is evidently a voltage problem with those not made for the USA.”

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• Hi Carrie, This is Carissa with Dyson. Our Supersonic is not dual voltage. We do not recommend using extension cords, power strips or convertors. If used we are not able to guarantee the life of the unit. If using a Supersonic from another country the same would apply.

  Answered by DysonProductExpert 9 years ago

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