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Dyson - Supersonic™ Hair Dryer - White/Silver-Angle_Standard

Customer rating

Rating 4.8 out of 5 stars with 2291 reviews

95%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 14 reviews

Pros

Cons

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  • Rating: 5 out of 5 stars

    Excellent performer and great design

    Posted
    skylog
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    As someone who has a tighter men's cut, I do not often turn to my hairdryer. As such, I have grown accustomed to a "typical" hairdryer experience. Uncomfortable, too hot, loud...in short, not really a pleasant time. This Dyson hairdryer took the experience I was used to and turned it on its head. It makes me want to dry my hair. To start, as with other Dyson products, the packaging is superb. Yes, it is only packaging, but even with something as straightforward as this, you can see the time, effort and thought put into every aspect of the product. This attention to detail carries through as one moves on to the product itself. Included in the packaging are the dryer itself, three attachments (1 diffuser, 1 smoothing nozzle, 1 styling concentrator), one non-slip mat to place the dryer on and one storage hanger. The Dyson really stands out when it comes to design and performance. The construction and design make the drying process shorter, easier and less-tiring. The soft-matte finish feels nice in the hand, the plug has sufficient length (9 feet), and with the motor (and its weight) in the handle of the dryer, there is a great balance that I have not seen in other units. It certainly feels "different" at first, but it will reduce some arm fatigue from having your arm up all around your head as you are drying. After a few uses, it feels like second nature. As for the air itself, it has the power to get the job done (with 3 separate settings) as well as fantastic temperature control (also with 3 separate settings, as well as a "cool shot" button for a shot of very cool air). In the past, hair dryers I have used have always just gotten hotter and hotter as use continued. With the Dyson, however, the temperature is monitored 20 times per second and adjusted so the temperature stays constant, that is it remains at the level you select. It is something so simple (in concept at least), but it definitely makes a difference. No discussion of hairdryers can be complete without talking about how loud they are, and again, I feel the Dyson excels here as well. In my mind, there is no doubt it is quieter than any I have used, but the sound is also different than that of a "normal" unit. Just not as "forceful," if that makes any sense. It is silent? No, not by any means, but the different and quieter sound is noticeable and more pleasant to my ears. Lastly, and of more importance to some rather than others, are the attachments. They all attach to the hairdryer via magnets. This sounds strange, and again, like such a simple thing, but to able to just pop them on and off is great....and admittedly, way too much fun. So, what does all of this mean when it comes to actually drying your hair? Well, in my use, my hair dries faster, while feeling less "dried-out", has more of a shine to it, and in general, just looks and feels better. I am quite pleased with nearly every aspect of the Dyson. It does the job, does it well and looks good doing it. All of that said, I must take a moment to mention the price. All of the great features, technology, design and aspects of this product do come at a cost. This is a personal issue, but it in my experience, it has been worth it, and while I do not have the advantage at this point of seeing how it will hold up over time, I feel confident it will still be worth it down the road. I have no problem highly recommending this Dyson product. here are a few quick takeaways: PROS: - design / ease of use - comfort - light weight - power of air flow / speed variations - temperature control - time saved everday from quick drying - quiet operation - long cord - magnetic attachments - 2 year warranty CONS: - price (this is not really a con, but it is something to consider)

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Really, really cool--but worth the price?

    Posted
    JenN7
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 500 ContributorTop 500 Contributor

    I'm about as low maintenance a female as you can get. I have never spent more than $40 on a hair dryer. The result? I almost never use a hair dryer. I hate them. My arms always get tired, I never seem to get the style I want, I always need a third arm anyway... frizz everywhere, even though my hair is pretty straight and simple. Just better to air dry or put it up in a pony tail when it's even long enough for it. But I'm not telecommuting anymore, and I have to look "nice" for work again. Ugh. So the arrival of my Dyson hair dryer to try was an opportunity to see if there was a better way. When you think of the price of this hair dryer... I can't help but think... what life changing miracle does this device hold for that kind of moolah? I mean, how many other great things could you buy for that kind of money? This must be the most amazing hair dryer in the world! Let me stop you right there. There's no life changing miracle. It's a hair dryer. It blows hot air and, if you want it to, cold air. It dries your hair. It has some attachments and a power cord. It's a hair dryer. You still have to hold it, your arm will still get tired, it still makes noise. If you've ever had a hair dryer, you pretty much know what you're getting here. I will say, that this Dyson hair dryer does all of those things FAR BETTER than any other hair dryer I've ever used or had a professional hair dresser use on me. Yes, it dries my hair--but it does it in half the time and with almost no frizz compared to a traditional "gun" style dryer with regular heating elements. I have a straight, chin-length bob, thick hair. Going for straight-up speed, on the medium intensity setting, high heat, my hair went from dripping out of the shower to bone dry in five minutes flat. I managed to style it the next day in 10-15, and as I get the hang of it, my time is getting better. My hair is drying the smoothest it's ever been, and what's kind of more amazing is that my simple under-curled bob is holding its style for a second day if I don't take a shower the next morning. I just brush it out and I'm good to go. The dryer is still heavy--not really any lighter than a regular dryer. But the center of gravity is better, with the motor in the handle, rather than at the top of the handle, so it feels much better. It's also still loud, but not nearly as loud as a traditional dryer, especially on the lower settings. I also love that there is no heating element--no burnt hair smell ever! ...Though I did notice that if you use an attachment, don't touch it during or right after using the dryer--it will be very hot! I love that it came with all of the attachments you could want. They attach magnetically, which is a great touch... it makes it easy to rotate the smoothing nozzle, for example, to get a better angle on your round brush if you can't quite get your arm positioning right! The controls are also simple and sleek. The design of this dryer really is beautiful, and it's built to last. I have a tiny counter, so I have managed to have it slide into the sink, and even onto the floor once or twice, no worse for wear. It has never slipped out of my hand--it's got a nice kind of almost rubberized surface to it which prevents slippage, but does kind of pick up grit if your counter is a bit dirty. So the Dyson hair dryer really is an amazing gadget. I'm using it often (compared to pretty much never using a hair dryer at all), so in that regard, I guess I have to think of it as an investment. If you're buying this thing, it's because you're serious about your hair care, and expect to get a lot of quality use out of it for a long time. But I really can't get over the price. If it was even $100 cheaper, I could consider it a better "value for the price" and give it a full five stars (and I fully admit that this a personal judgement call). If you have the money to spend, or hair care is a priority for you, this is probably a great purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Suprisingly Good

    Posted
    KaeL
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    I was skeptical about this hair dryer...I wondered what in the world can make it so great that it held such an exorbitant price tag. Then I tried it. Despite what some people may think, every hair dryer is not equal. This one ranks up there with the elite of hair dryers. It dries quickly without damaging the hair or making your strands feel dehydrated. I don't have a relaxer or any other chemical treatments so I rely on a good blowout and flat ironing session to offer me straight hair. The better the blowout the less heat I have to apply with a flat iron and the more likely I am able to go until my next wash before needing to use any additional heat. I had been happy with my previous hair dryer because it gave me good to slightly better results but after trying this one I realize that I wasn't getting as great of an experience as I thought. My dry time was cut down to half of what it normally takes and I was able to flat iron more quickly with only one pass per section (something I have never been able to do). My hair was softer than usual and not nearly as dry as it normally is after I do a blowout and flat ironing (dry as in my hair wasn't in desperate need of moisture restored). This dryer is a little lighter than any other dryer I've used and it's design definitely eliminated the arm fatigue I often experience. The attachments are easy to snap on and adjust thanks to the magnetic connection used. The ability to adjust the heat level and the airflow is great. I was surprised how powerful the airflow was on this dryer and was more surprised that I was able to use it on the lowest heat setting with medium airflow and still receive great results. The 9 ft cord is also appreciated. The 3 attachments included are great for almost any use needed although I would love for Dyson to offer a comb attachment in the future. It's not a deal breaker but it would be nice to have the option available. Overall I love how this dryer works. The only negative (and it's a big one) is the price point. It's an excellent hair dryer and well worth a premium price point...but I do think the pricing is above what most can and would want to pay for it. Ultimately it's something I would recommend to everyone that can get their hands on it and can afford the price. With it's 2 year warranty and the exceptional way that it performs it may very well be worth the investment. Especially if you usually go for cheap dryers but find yourself replacing them often. It's too soon to say how long this dryer can hold up but the reputation of Dyson along with the great warranty gives me hope that I won't be disappointed.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    THIS IS A VERY NICE HAIR DRYER

    Posted
    scovartwo
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    The build quality of this Dyson Supersonic Hair dryer is impressive. I always like it when magnets are incorporated into devices, and so to have the ends magnetized onto the main body of the hair dryer, is a really nice design. I was surprised when I first turned on the Dyson Supersonic, the sound was not what I had expected, it sort of sounds like a high performance dentist drill, then once it is on and running, the sound of air is more noticeable and the zinging noise is less noticeable. This Dyson Supersonic hair dryer has a really cool sound to it. The main thing I use a hair dryer for, being a guy, is for the following list of things: To dry wood glue when building wood projects. To blow the inside of a computer free of dust. To spot warm myself when cold To dry my shoes & socks & feet of moisture. I always have a hair dryer plugged in next to my recliner, and when my feet get sweaty, or cold, then I reach form my hair dryer, and then my feet are nice and dry. This drastically reduces the growth of the athlete’s foot fungus. Keeping my feet dry and warm is what I use a hair dryer for more than anything, and the Dyson does not come with any round attachment, and the long oval attachments do not work as well for drying socks. If I was a person with long hair and used a hair dryer for the purpose of drying hair, then I would say that this would be one of the coolest hair dryers to use. My overall impression of this Dyson Supersonic hair dryer, is that it might be difficult to build a nicer hair dryer. I did check the option saying that I would suggest this item to a friend, this is based upon how well built and innovative it is, but at the current selling price of $399, I would be less likely to suggest it at that price. After all, this is only an electric device that has one main purpose, drying hair, and I don’t feel as if most people would want to spend $400 for a hair dryer. The original selling price of $400 for this Dyson Supersonic hair dryer, is the reason I am rating this as a 4 star product, instead of 5 stars. I figured I would add one fact about hair dryers, this is that hair spray is what damages a hair dryer more than anything. If ever spraying hair spray onto your hair, and then wanting to blow your hair one last time, then wait like 30 seconds after spraying the hair spray, before turning on a hair dryer. Otherwise the hair spray will get sucked into the hair dryer, and this will cause substantial clogging and eventually damage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pricey but Soooooo COOL!

    Posted
    Wraith
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 100 ContributorTop 100 Contributor

    Ok, first off, got this for the wife due to the fact that I don't have enough hair to bother using a hair dryer on. Most of this review is from her point of view, though I'm guessing that she matches the primary demographic for this device anyway. I am truly amazed at the work Dyson does on appliances. Do the alternates that have been around forever work almost as good, sure but Dyson always seems to up that game in style, usability, and function. I haven't been let down by any of the multitude of products I have from them that are all still running just as well as the day I purchased them. That being said, I was a tad skeptical on how much you could really do to a hair dryer, I must say though that Dyson being Dyson has done it again and made a stellar product. For its primary duty as a hair dryer it is awesome and does the job just as well as my wife previous dryer. Doesn't seem to do it faster or slower and her hair doesn't look any different. What it does do better is give a heck of a lot better control over her hair drying and best of all for me, it does so in a much quieter fashion. Now on those rare days when I get to sleep in past her, I can actually sleep and not be woken up by a screaming hair dryer! If for no other reason, it was worth it for me. That and the fact that I'm sure that this dryer will last forever which is great because my wife has gone through three dryers in the last two years. Eventually this thing is going to pay for itself. My wife had only one quibble with the Supersonic and it has to do with one of Dyson's main selling points for this thing. The balance that she is used to when drying her hair is completely thrown off by having the guts moved to the handle instead of in the head of the device. Now I'm sure she is going to get used to it the same way she initially got used to using a hair dryer in the first place but for right now she says her arms are sore from working different muscles. So maybe this isn't a bad thing, perhaps Dyson should also list as one of the benefits of the Supersonic that it is also a workout device! Bottom line: Can you get something that does exactly what this does for a whole lot less money? Yes of course but that can be said of any Dyson product and hasn't stopped them from winning legions of fans (including me). To me, this was worth the price because I see my wife using this for the rest of her life. Considering I have spent over $100 in the last two years on other dryers I figure even if it only lasts a decade, I will have still saved money! Also, if you are a tech geek like me and are trying to pull your luddite wife into the 21st century, there probably isn't a better way to do it than the Dyson Supersonic!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Dryer

    Posted
    mikeheel
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 25 ContributorTop 25 Contributor

    I asked my god-daughter, who is a hair stylist, to give me a professional opinion on the Dyson Supersonic dryer. Her notes are included below. The Dyson looks different than other hair dryers, so it really stands out from the crowd. Overall, it does an excellent job as a hair dryer. I am not convinced it is worth $400, but it has a useful design with thoughtful touches (like magnetic attachments) and does an excellent job overall. If you can find it on sale, I highly recommend it. Pros: Light weight Fairly quiet Dries quickly Adjustable heat and air flow Back of the dryer doesn't have suction so it doesn't get the hair caught in it like a lot of dryers The only area that does have a little suction is the exchange(?) at the bottom of the handle but even if you lay that directly on the hair it won't get caught in it Magnetic attachments that are easily turned, adjusted, and switched Compact/easily stored Cons: Box on the cord is a little heavy which sometimes makes it a little difficult if you're reaching with the dryer Because it has such strong air flow you have to be careful around people's ears because that much powerful air flow might be uncomfortable or painful to some If you're one of those people who like to dry hair holding the "barrel" of the blow dryer you don't really have that option given the barrel area is very wide and short It may have no correlation but since I've been using the dryer I tend to shock them a little after using the dryer. Nothing while the dryer is in my hand but that kind of little zap you get if you didn't put a dryer sheet in the laundry Doesn't really fit in your typical salon hair dryer holders on account of it not really having a barrel but if you flip it around you can put the handle in just be careful not to put to much stress on the cord if it will sit like that often. Overall I like the dryer quite a lot. It's a good dryer, and I thoroughly enjoy using it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best hairdryer I've ever used

    Posted
    cusedice
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I was a bit skeptical at first about the Dyson hairdryer. I've been using various hairdryers my whole life but this is a completely new design and take on these machines and there were a lot of promises about quieter operation, better results, etc. However, I have to say that I'm very impressed with the Dyson! The overall construction and design makes it a lot easier to maneuver while drying my hair. I have fine, straight hair and have always had to dry my hair upside down in order to get the most body out of my hair. I would still end up with a ton of fly-aways. Using the Dyson, I started without any attachments to get some of the moisture out of my hair and then I used the smoothing attachment. The unit was set in the middle for heat and airflow and I would say that my hair was dry in less than 5 minutes. I finished with the “cool shot” and had only a few fly-aways. My hair was a lot shinier and aside from touching up a few ends, I didn’t need to use my flatiron. By not needing the flatiron, using the Dyson has shaved 10-15 minutes off my bathroom routine! Pros: - Ease of use - Design/comfort/control when operating - Weight of the hairdryer at only 1.8 pounds - Magnetic attachments - 3 varying heat and drying settings and the “cool shot” button (very cool temperature and adds a lot of shine). - Much quieter than other hair dryers - Comes with a silicon mat to lay the hair dryer on while it’s still hot Cons: - Price If you’ve ever owned anything from Dyson, you already know the packaging is second to none. Everything was neatly organized and protected within the box and the quality of the packing materials is outstanding. Of course all of this technology, innovation and quality materials and packaging come with a price. That will probably be the biggest deterrent to most people looking at this product. It definitely has the cool factor going for it and there are benefits to using it as noted above. Overall, it is a great product and if you have the extra money to spend on a high quality product that will likely last a while, I highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great hair dryer

    Posted
    0530031116
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The build quality of this Dyson Supersonic Hair dryer is impressive. I always like it when magnets are incorporated into devices, and so to have the ends magnetized onto the main body of the hair dryer, is a really nice design. I was surprised when I first turned on the Dyson Supersonic, the sound was not what I had expected, it sort of sounds like a high performance dentist drill, then once it is on and running, the sound of air is more noticeable and the zinging noise is less noticeable. This Dyson Supersonic hair dryer has a really cool sound to it. The main thing I use a hair dryer for, being a guy, is for the following list of things: To dry wood glue when building wood projects. To blow the inside of a computer free of dust. To spot warm myself when cold To dry my shoes & socks & feet of moisture. I always have a hair dryer plugged in next to my recliner, and when my feet get sweaty, or cold, then I reach form my hair dryer, and then my feet are nice and dry. This drastically reduces the growth of the athlete’s foot fungus. Keeping my feet dry and warm is what I use a hair dryer for more than anything, and the Dyson does not come with any round attachment, and the long oval attachments do not work as well for drying socks. If I was a person with long hair and used a hair dryer for the purpose of drying hair, then I would say that this would be one of the coolest hair dryers to use. My overall impression of this Dyson Supersonic hair dryer, is that it might be difficult to build a nicer hair dryer. I did check the option saying that I would suggest this item to a friend, this is based upon how well built and innovative it is, but at the current selling price of $399, I would be less likely to suggest it at that price. After all, this is only an electric device that has one main purpose, drying hair, and I don’t feel as if most people would want to spend $400 for a hair dryer. The original selling price of $400 for this Dyson Supersonic hair dryer, is the reason I am rating this as a 4 star product, instead of 5 stars. I figured I would add one fact about hair dryers, this is that hair spray is what damages a hair dryer more than anything. If ever spraying hair spray onto your hair, and then wanting to blow your hair one last time, then wait like 30 seconds after spraying the hair spray, before turning on a hair dryer. Otherwise the hair spray will get sucked into the hair dryer, and this will cause substantial clogging and eventually damage.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Blown Away!

    Posted
    gtdad
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    Am I crazy? What kind of nut spends $400- on a blow dryer? Well, believe or not, if you can afford it, it's worth it. It comes with a very long (9 foot) heavy duty cord and 3 magnetic attachments. The first thing you notice is the feel. It has a soft matte finish which is very comfortable. It is well balanced in your hand and it never gets hot to the touch. It also is quiet and makes a sound which is much more pleasing to the ear than the typical hair blower makes. It has 3 speed and 3 heating controls all within easy reach of your thumb while operating the dryer.It also has a cold shot button located next to the power switch.All controls are very intuitively placed and can be operated without looking at the buttons. It is very powerful and blows tremendous volumes of air. Also, the temperature is checked and controlled 20 times per second. You will notice that once you set the temperature, it remains constant. Other hair blowers keep getting hotter the longer you use it. This results in damaged hair from the excessive heat. Your hair looks and feels better after using this dryer. It produces negative ions which reduces static in the hair. The air enters the unit on the bottom of the handle where the removable filter is located. This is located farther away from your hair than it is on other hair blowers. This results in less hair and dandruff clogging the air intake and affecting performance. If this was a product that was only occasionally used, I would not recommend it due to the price. But in my household, someone is using a hair blower almost every single day. So, if you consider the number of uses you will get from this, the cost is justified. I do recommend this and would buy it again..

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    As Advertised

    Posted
    AngelaM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This dryer is hands down the most efficient I’ve ever used in terms of drying time. The Dyson moves enough air to dry light weight clothing, in a pinch. That said, I have trouble with the overall design of the unit. It is NOT ergonomic - it is awkward to change speed or heat settings while in use. (The speed, temperature, cool shot and power buttons are not easily accessed when drying your own hair.) When changing settings, one must cycle through each (repeatedly push a button) to reach the desired temp or speed, versus flipping a switch. The handle is shaped like a pipe. The power cord, while generous in length, is cumbersome and heavy - about the diameter you’d encounter on a full sized vacuum cleaner. The weight and size of the cord alone makes this unit difficult to pack. On the plus side, this will dry hair FAST! One doesn’t get fatigued by the weight of the unit, simply because it dries hair so rapidly. The magnetic nozzles are easy to use. I love that I can dry hair on a NO HEAT setting, if desired. (I find this feature especially nice during hot summer months and in small spaces.) The number of heat and speed combinations allows for customized and controlled styling. Also, while I find the control buttons difficult to access, someone with larger hands may not - I’m a ladies glove size small/medium. Honestly, I wanted to love this unit, and kept it longer than I should have, so it can’t be returned. I advise that you will love it or not, and will know the first time you use it, if it’s going to work for you. If I’m in a hurry, I reach for this. Otherwise, it just sits in a drawer, because other dryers are more suitable to my needs.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Angela, this is Kelly with Dyson. Thank you for taking the time to share your review of the Dyson Supersonic Hair Dryer. I am thrilled to hear how fast and efficient you've found the dryer to be, in your use.

      I'm happy to inform you that Dyson Supersonic is designed with 4 precise heat settings, as well as 3 precise speed settings. Each setting is designed to provide varying outcomes depending on the style you have in mind for any particular drying session. Along with these settings, Dyson Supersonic will also provide intelligent heat control, which measures the exit temperature 20 times every second. This helps prevent extreme heat damage, protects your natural shine and ensures Dyson Supersonic is at best temperature based on the setting that you select. The Dyson Supersonic was also manufactured with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side, as it is not top heavy.

      We're always keen to provide support if ever needed. Also, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson will back your purchase with a free 2-year guarantee. Please consider contacting us directly at askdysonUS@dyson.com. We're keen to learn more about your experience, as we're always happy to assist if ever needed.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 1 out of 5 stars

    Stay Away

    Posted
    Digs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Stay away from this product. Although it looks great and it's very light weight, Dyson is seriously dealing with quality issues. I originally purchased this hair dryer and it stopped working in less than a month, after using it two times! Had to go thru Dyson Warranty and get a replacement which took almost 3 weeks because of how Dyson chooses to processes returns. It first has to go to a 3rd party Distributor and then they ship one out. Mind you, through out the return/exchange process there is zero communication. So I had to call in various times to inquire about the status of the order. Fast forward to today, now my replacement dryer does not turn on when connected (after 2 months of use) and mind you this is for personal use. Once, maybe twice a week at most. It's not like this is used in a salon or barber shop. So having this product fail twice with light use is very frustrating to say the least. Now I'm having to deal with Dyson and go through warranty services again and wait for another replacement. Thought this was a quality product from Dyson but that doesn't seem to be the case. Because of that I strong advise against. However, If you decide to purchase this product I would strongly recommend getting the extended coverage through GeekSquad.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there, this is Kelly with Dyson. I'm sorry to hear of the very unusual experience you have had, thus far, with your Dyson Supersonic hair dryer. Dyson takes feedback from our owners seriously as we understand that the comments we receive from our customers help us continue to move forward and create technology that makes sense. When designing our technology we are conscious to make sure that our products interact most efficiently for and with our customers.

      Please know that this experience is not at all what we want nor expect for our valued customers. We appreciate your support for Dyson technology and know that purchasing a Dyson is definitely an investment. Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Dyson Successfully Re-engineers the Hairdryer

    Posted
    TECHBEENGOOD
    • Tech Insider NetworkTech Insider Network
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    • Top 100 ContributorTop 100 Contributor

    I’ve got far too little hair left to be a reliable reviewer of a hairdryer. So, this is all about my dear wife’s experience with the Dyson Supersonic Hairdryer. We’ve all grown up with the expectation that a hairdryer needs to be very hot, noisy, heavy and awkward to use if it’s going to be effective. Dyson is out to prove that at least some of these traits can be overcome. We think they’ve got a winner on a number of counts. This is a product that oozes quality beginning with the packaging, to the feel in your hand, all the way to the appearance sitting on your countertop. It is as quiet as the best of the competition, but it doesn’t set a new standard . . . measuring 81dB on high in our small bathroom. This matches a highly regarded competing dryer, known for its low noise levels, that we’ve used for a few months. It’s very easy to use with nifty attachments that snap on with a strong magnetic pull in any orientation. It’s colorful, with a unique look, and great balance in the hand. It’s weight seems fairly typical, but it is quite comfortable because it’s concentrated in a device that has practically no weight extending horizontally. Control buttons are conveniently placed and include temperature and speed settings that make sense, even if they are somewhat smaller than on some competitiors. What about the hair drying? This is a great dryer by every subjective measure. It does seem to employ lower heat with easily swapped attachments likely resulting in less hair damage. My wife’s shoulder length, medium coarse, thick hair was dried quickly with a smooth finish. Frizz was minimized. But, it’s not magically modifying hair quality . . . at least to our touch and sight. And, this all comes at a high price. if you call yourself a strict value shopper, you may have to turn in your credentials if you are not already looking elsewhere. On the other hand, if you can afford the best of modern design and an extra effort at unique engineering, you will not be disappointed. We love our Dyson quite a bit but we also acknowledge that this is quite an indulgence for a hair dryer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth every penny

    Posted
    CTTECH
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had needed a new hair dryer for quite a while, but really didn’t know what I wanted. I knew right away that I wasn’t going to buy a cheap one that would end up breaking or frying my hair within a months time. So, I started doing research about the different products and the companies. The Dyson hair dryer continually showed up at the top of all the lists for quality and technology. I will admit, the $400 price tag caused me to stop dead in my tracks though. Once the initial shell shock wore off, I decided to go to a few stores and see the dryers in person. There were so many options, each one claiming to be better than the last. Each one had things I liked, but none of them checked enough boxes to convince me to buy. That is until I looked at the Dyson. It is truly lightweight and effortless to hold and manipulate in your hands. The diffuser and nozzles attach with magnets, so switching between them is super easy and convenient. The air filter is in the bottom of the handle and simply twists off for cleaning. It has 3 speed and 3 heat settings with an addition button for cool air (which actually blows cool air almost immediately). The heat settings are amazing, and I usually only use the two lowest settings, but the hottest setting is great for thicker haired girls. And my favorite part, is that it weighs less than 2lbs and it so much quieter than any other hair dryer ever! I can actually have a conversation with my husband while I’m drying my hair when needed. And finally, this incredible machine dries my hair in a fraction of the time and does so more efficiently. This was easily the best money I ever spent on myself, and I would highly recommend it to everyone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Dyson is amazing, this is yet another success

    Posted
    stevefromtheburbs
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    We have passed this around the household members, to see if we could get consensus. Seems that everyone loves this hair dryer. Okay, yes it is expensive. But, there are lots of things you should think about. The time you spend drying your hair each day, is normally time you never get back. This shaves minutes off of your hair drying time; if 15 minutes normally, plan for maybe 10 minutes. I don't know about you, but 5 minutes a day is something to consider. Also, as for money, as we get older, we are many times in a position to get gifts for people they may not be able to afford until later in life. This hair dryer provides a great way to make someone feel special, given the price and name brand, plus the performance of this hair dryer. The unit is balanced, quiet, stays cool to the touch, and does a great job of drying hair. The typical hair dryer just blasts you with too much heat until you turn it to cool, then back to heat. This does a great job of doing hair drying but without over drying or being too hot. Dyson also planned it or designed it to make sure hair doesn't get sucked into the air intake as there is no screen over the motor blades. The accessories are well thought out, and magnetic, so they attach without being too tight or easily fall off. Most times with standard hair dryers, if you get any attachments, they stick on as they heat and expand. This is not the case with the Dyson. And you can remove them or move them, without burning your fingers. Also, these are useful accessories. You also get an ingenious non-slip mat. I have been frustrated for years with the hair dryer slipping off the bathroom sink; this solves that issue. I'm not sold on the hook, but I would not use it anyway, so a non-issue. If you wanted to, you could take this on travel too, it isn't as big and bulky, although many hotels now provide a hair dryer, you have to look and see if the screen is dirty or not....sort of like using a hotel pillow. But this gives you an option for travel, simply by putting it in your bag. Now that you know all of the details, you can see that maybe it is something for you, or for someone special in your life. I know that in my house, everyone was impressed and agreed that it was worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This Dyson Dryer Rocks!

    Posted
    VJOA
    • My Best Buy® Elite Plus MemberElite Plus Member

    After going to a new hair stylist this week and being very pleased with the results, I called the salon to see what kind of hair dryer the stylist had used, and it was this Dyson. Checked Best Buy, they are currently having a 20% off sale on hair dryers so I ordered it online yesterday and received today. (Great service from Best Buy!) Just used the new Dyson for the first time and I'm very happy! I have super fine and wavy shoulder length hair (one length) with a lot of shorter regrowth that usually frizzes. While using the Dyson, I'm able to control heat and air volume to achieve just the right settings for my hair type. My hair came out styled perfectly with shiny, bouncy volume (not flat) and the curly, short re-growth pieces are tamed. I had been searching for a new dryer to replace my SuperSolano, but didn't want ION technology because using ION usually leaves my fine hair super flat with no body. Not this Dyson, I LOVE it!! The tools are super easy to use, the cord is nice and long, it's quieter and lighter than the SuperSolano, easier to hold, and the aesthetics are pleasing. One minor complaint is that the on/off switch is a bit tough to toggle up/down (instead of sideways) when switching while styling, but I'm sure I will get used to it. The cool shot button is very easy and I love that you can change the flow direction of the tool attachment easily. Designed very well. Overall, very happy with this Dyson hair dryer and Best Buy! I actually enjoy drying my my hair again because the results are so much better, totally worth it. Thanks!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    400 dollar hair dryer worth it? probably!

    Posted
    Alex
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    So, a 400 dollar hair dryer you say? For those that don't want to read much, here you go: If you have the budget, get it! For those that like a little reading, here is some more: Packaging: Its like an apple product. I couldn't wait to open this thing, Dyson packs their stuff wonderfully. What you get: The hairdryer, 3 attachments, and a non-slip pad. Features: This thing is amazing. It is very lightweight, and built very well. The handle has a bit of a grip to it, but not too much. There are 3 heat settings (4 if you count no heat at all), 3 fan settings, and a "cool burst" mode. Also has a 9 foot heavy duty cord Use: Does it dry hair? Of course! The heat settings go from cold, to very hot (but not too hot to where you scorch your hair). The 3 speed settings are also great for styling. The attachments attach via a magnet (genius), and can turn 360 degrees for aiming. No more shoving a piece onto the end of a dryer, and having them break or eventually loose their grip. After using, hair does not feel coarse or burnt, but left feeling very nice and not full of static. Sound is also nice. Yes, it isn't pitch quiet, but it is very quiet for a hair dryer, and doesn't have the loud high-pitched squeal cheaper dryers have. Not much else to say, except for my one gripe. I don't like that on the end of the power cord there is a power brick. It is located about a foot or so from the plug end of the cord, so it makes it awkward to coil the cord around the hairdryer for storage. It also makes the end a bit heavy hanging off of the wall. This is the tradeoff for having the hairdryer itself be light.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this

    Posted
    Tata
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love this hair dryer. My hair dries quickly and I get a great blow out and style. I was a little hesitant after some of the previous reviews but I think these reviews were really harsh and could be chalked up to user error or early models. I have not had any voltage or power issues after 2 months. As far as the heat causing hair drying or heat damage, well there are multiple heat and speed settings. Yes, the highest heat setting gets pretty hot. If you were to use this setting all the time you could damage your hair! Not all dryers get this hot so I could see why people think you need to use the highest heat setting because that is what they had to do for cheaper or older brands. I use the lower setting and have had no issues. Also, some people said their hair got straw like after using leave in conditioner. I have not had these issues, but I use a good brand, Kevin Murphy and a heat protectant product. I also noticed it is a lot easier to hold the dryer closer to the hair because of the small design and light weight. At a high heat holding a dryer this close could cause damage if you are not paying attention. I love the magnetic attachments. Easy on easy off and rotatable depending on how you hold the dryer. There were also some reviews about holding the dryer on the air intake area. I did this the first two uses but after I noticed I was doing this I adjusted my grip higher on the handle and found the dryer to actually be more balanced in my hand.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Strong case to pass on this ... read on.

    Posted
    BostonRox
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me be clear that the 4 star rating I am giving this is because of the results. It delivers on that but I find it cumbersome and awkward to handle, not making it worth the super high price. I was excited to get this for an early Christmas gift and especially because it included the case. I do love this dryer for the excellent results I have had. Smoother blowouts and the controllable airflow plus attachments make all the difference in the world. I use it on low or medium air flow with med heat to dry and low heat to style. Here are the cons for me: *Super awkward cord - too long and too heavy. It has a battery type pack thing on it and it constantly pulls the cord down, which then gets caught on the knobs of the cabinets and I'm constantly fighting for slack. Really annoying. *Handling this is strange. The weight isn't as nicely balanced due to the motor being in the handle and I find myself gripping on to the bottom of the handle which is where the intake fan is. *Placement of the cool button is in the totally wrong place. When you're drying, you cannot reach it with your thumb because it's on the outside of the handle, underneath the power button. You cannot easily press it with your finger, either. I find myself awkwardly pressing it with the side of my finger and then having to totally re-position my hand every time I use it. When I think about the fact that this is a $400 item, it's very difficult to justify when I am not fully enjoying the experience.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    With Great Blow Dryer comes Great Price Tag

    Posted
    cjviscito
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    I have several Dyson products - and my wife has mixed-race, crazy thick curly hair, so when I saw this I thought we'd give it a shot. She currently has a CHI blow dryer right now and honestly, it's too big and unwieldy for me to use as well. I was interested in the Dyson because, putting aside its price, I've had great experience with Dyson products - you definitely get what you pay for with this brand. I've been using the same Dyson Animal vacuum since 2004. It did a fantastic job on my wife's hair so much that I was tempted to try it - it looks very similar to the Dyson Air Multiplier fans - no visible blades. This thing is awesome - it dried my wife's hair in nearly half the time as the CHI without leaving her hair frazzled, wiry or with typical blow dryer fatigue. Since my hair is nowhere near that long, and much more fine, it had my hair dry in a matter of seconds. It's also lighter and more manageable than typical blow dryers. The attachments that came with it are of little benefit for me, but my wife seems to appreciate them. The biggest drawback for the Dyson is it's cost - it's a $400 hair dryer. For someone like me - that's more than excessive, but it's also worked great for my wife's hair for now, so I'll rate it a 4. My wife is a picky person, so if she likes something, then it's pretty good in my book. Pros: Speed and heat control Size and weight Portability Attachments Cons: Cost - the $400 price point makes this not an average user's hair dryer. Bottom Line: The Dyson SuperSonic Hair Dryer delivers typical Dyson-quality performance with the typical Dyson-price tag. If you're serious about hair - or maybe a hairstylist - this is a great hair dryer. If you're an average joe, then you're probably better off with a traditional type of hairdryer at a fraction of the Dyson cost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The BEST hairdryer money can buy!

    Posted
    CrysisComplex
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 100 ContributorTop 100 Contributor

    I've been using this hand dryer for a week now and it's been fantastic. Every Dyson I have owned from the past decade or so have had great performances, so I was a ecstatic when I got the chance to try the Dyson Supersonic. It's everything I thought it would be and more. This is one hand dryer that I cannot stop raving about with friends. Straight out of box the handle and the device itself feel extremely premium. The construction is nothing short but top-notch when it comes to the supersonic. It also feels molded to your hand as you hold and it's really lightweight in my opinion. The design is rather odd but I like it because it breaks the conventional design of a hair dryer plus this PERFECTLY give the right amount of air flow. The device also have magnetic attachments which fits very well with the device and it's not rough around the edges giving a seamless fit. The three settings on the device which is the essentially low, medium, and high with the added "cool shot" button. The cool shot gives a nice touch of cooling hair down and feels great. The hairdryer dry my hair within 3 minutes and 48 seconds flat as timed with my phone. Easily cutting on time you spend getting yourself together. The power cord is 9 feet itself giving you a lot of leeway around the bathroom. Using the three attachments allow for accurate hair drying especially "styling concentrator" that hit areas of the hair. There's a lot of elements to the hairdryer that I fully don't understand but what I will say that whatever going on in this device it just works flawless together. Dyson once again made a fantastic product, the downside is the price but what are you expect from a namebrand that still maintain a higher standards when it comes to vacuuming technology. I will gladly pay the money for something that last long and this hair dryer feels like it would such as other Dyson products. I give this an it thumbs up and a must buy if you looking for the ultimate best hair dryer.

    I would recommend this to a friend