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Hi there, this is Tia from Dyson. We regret hearing of your concern and we're keen to assist further. If you currently have a Dyson machine that is not performing as intended, please consider reaching out to us at [email protected] with the serial number of the Dyson machine as well as a description of the trouble you're having. It'll be our privilege to troubleshoot the matter with you and find a resolution. We appreciate your support of Dyson technology! Best wishes, Tia Dyson Customer Support
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