“Why does the vacuum keep cutting off even while power button is held in? It is about 3 yrs old and charged.”

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• Mine does that when there is a clog.

  Answered by user847408 2 years ago

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• Probably needs a new battery

  Answered by NiteShade 2 years ago

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• Hello there. Our Dyson experts are available and ready to help with any questions about the V7 Advanced Origin. Please send an email to [email protected] with your serial number. Hope this helps!

  Answered by DysonProductExpert 2 years ago

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