A:AnswerHi there, this is Krystal with Dyson. Thank you for your interest in the Dyson V8. Both are hypoallergenic with HEPA filters and a new hygienic bin eject feature. The Absolute comes with more attachments than the Animal such as the soft roller which is great for bare floors.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHello Emme, thank you for sharing your concern with us. Dyson V8 does not include HEPA Filters however, this powerful cordless vacuum is covered with Dyson s’ advanced 5-stage filtration that captures 99.97% of particles down to 0.3 microns, which is as small as bacteria.
A:AnswerIt has a wall mount. You could lean it up in a corner. You must hold The trigger button on to run the vacuum. Lifting your finger off stops the vacuum It’s easy to keep the trigger depressed while vacuuming.
A:AnswerHi there, this is Kelly with Dyson. There are 2 filters on the V8 Animal - the pre-motor filter which is the cone shape filter that sits in the cyclone. The post-motor filter is the blue piece that twists on to the back of the main body. You shouldn't need to replace the filters as they are washable. However replacement parts are usually available at Dyson retailers or direct on the Dyson website.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Jan, this is Kelly with Dyson. The Dyson V8 Animal does have a spinning brush bar, which cannot be disabled. We do carry a soft roller cleaner head, which can be purchased separately for this machine.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Cindy, this is Krystal with Dyson. Thank you for your interest in the Dyson V8 Animal. We do not recommend picking up any stones/pebbles with any of the Dyson machines as they can damage the machine.
Best Wishes,
Krystal
Dyson Customer Service
A:AnswerHi there, this is Jenifer with Dyson. This is a question of preference. The V11™ models do have more suction power, longer run time, and more features. You may view a comparison chart at the following link: https://www.dyson.com/vacuum-cleaners/cordless
Please feel free to email us at [email protected] with any specific questions.
A:AnswerThis vacuum cleans super well under our couch and bed. I guess it just depends on how hight your furniture is. Our bed is about 12 inches off the ground, and the couch is about 4-5 inches.
A:AnswerHi there Carol, this is Tia from Dyson! We're very sorry to hear of the concern with your Dyson V8. We're always keen to help and we want you to love your Dyson cordless machine.
For Dyson troubleshooting assistance, please don't hesitate to reach our support team at [email protected]. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Louie, this is Kelly with Dyson. The Dyson V8 weighs 5.8 pounds. That weight includes the floor tool and wand.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi there Jillian, this is Tia from Dyson! Great question! As it stands, our machines are intended for use in the country where they are sold and international adapters aren’t recommended. Machines manufactured for the United States are designed solely for 110-120v electricity. Use of adapters may void the warranty.
We appreciate your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there SophiaMay, this is Tia from Dyson. The Dyson V8 Animal will feature our powerful direct-drive head, which removes ground-in dirt from carpets and is also great for hardwood floors, too!
We appreciate your interest in Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHi there Jerry, this is Tia from Dyson! Sorry to hear of the concerns with your Dyson V8 Animal cordless vacuum. We're keen to assist with troubleshooting and invite you to reach us at [email protected]. Please be sure to include a description of the issues being experienced along with the serial number of your machine.
We look forward to helping you further, and thank you for your support of Dyson technology!
Best wishes,
Tia
Dyson Customer Support
A:AnswerHello Susan, this is Kelly with Dyson. The Animal does have both a pre- and post-motor filter which you'll want to wash once per month. They shouldn't ever have to be replaced, as long as they're being maintained.
Best wishes,
Kelly
Dyson Customer Support
A:AnswerHi Charlie, this is Kelly with Dyson. The Dyson V8 machines offer 2 suction modes; regular and Max. The V11 models have 3 suction modes, Boost, Auto and Eco.
Best wishes,
Kelly
Dyson Customer Support
