“Does ECOVACS truly use a HEPA filter that filters out 99.97% particles as small as 0.3 microns? If DEEBOT OZOMO 930 does not do it then any other ECOVACS model does truly HEPA filtering?”

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• I don’t believe so. Otherwise they would advertise them as HEPA filter. They just call the High Efficiency filters. If they rated as HEPA, I’m sure they would advertise that.

  Answered by Hotsparks 5 years ago

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• Hello, Thank you for your review. Please reach out to us at [email protected] where we’ll be happy to help diagnose and troubleshoot the issue. Best, Ecovacs Customer Care

  Answered by Ecovacs Support Team 5 years ago

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