“Do you have to remove the mopping plates/pads before the robot can vacuum carpet?”

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• Yes it will avoid carpet with the pads on

  Answered by BPMCH02 3 years ago

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• Yes you do have to remove the mopping plates before it will vacuum carpet.

  Answered by JeremyR 3 years ago

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• Yes they need to be removed

  Answered by Imtellinya 3 years ago

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• Yes but its super simple and takes less then a minute to remove or put back on.

  Answered by Vickielol 3 years ago

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• Hi, Please kindly note that once the user removes the mopping plates, the Deebot will only start the vacuum mode and could work on the short wool carpet Should you need any assistance please reach out to our Customer Service Support Center and we’ll be happy to help out with any questions you may have. Best, Ecovacs Customer Care

  Answered by Ecovacs Support Team 3 years ago

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