“I am having issues downloading update on my current eero that is the gateway connected to internet it is a 6+ mesh system other two took the download but gateway will not restart automatically so if i rrplace this one with new one should that fix the prob”
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Hi Tim! Replacing the product could potentially be the solution, but I would recommend utilizing the troubleshooting section of the eero app to make sure you've tried all possible fixes before replacing the device. In the troubleshooting section of the app, you'll find multiple troubleshooting steps for network issues. It's also where you can find contact information for eero support via email or phone. I recommend going that route, and if the device needs to be replaced, the eero support team will let you know. I hope this helps. Have a great day!
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