“Does this has the same issue like with other Elgato products? That issue being the device not being detected despite it being plug in and having to unplug and replug the USB cord?”

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• Not in my experience.

  Answered by ENDWARO7 3 years ago

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• Does not suffer issue if you use the provided cables. Thunderbolt cables do not play well with Elgato and Mac. Must be usb c

  Answered by RiloKiley 3 years ago

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• Hello Power, If you're not getting a proper signal, the setup may not be done correctly. Please reach out to our support team so we can assist you with your setup directly: support.corsair.com -Brian

  Answered by Corsair 3 years ago

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