Questions & Answers

Q: QuestionCan I use this capture card with a Mac or does it only work with Windows?

• A:Answer The HD60 X is compatible with both Windows and Mac operating systems.

Q: QuestionDoes this capture card have any limitations on streaming platforms?

• A:Answer No, the HD60 X allows you to stream to any platform without restrictions, including Twitch, YouTube, Facebook Gaming, and more.

Q: QuestionWhat is the maximum passthrough resolution supported by the HD60 X?

• A:Answer The HD60 X supports a maximum passthrough resolution of up to 4K60 HDR10.

Q: QuestionWhat is the maximum resolution supported for video capture with this capture card?

• A:Answer The maximum resolution supported for video capture is 1080p (Full HD).

Q: QuestionWill I be able to use this with a PS5 and a dual monitor setup? Where one monitor is to game on the PS5 and the second monitor to use OBS/Discord stuff and stream to Twitch?

Asked 3 years ago by Skydiver808.

• A:Answer Yes. That’s how my setup is. It’s nice having two monitors so you can keep on eye on your stream and keep up on discord.

  Answered 3 years ago by Anonymous

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Q: QuestionWill this work to capture Nintendo Switch?

Asked 3 years ago by Alexs.

• A:Answer Yes for sure. Any HDMI devices will works with this capture card.

  Answered 3 years ago by AndreVerified Purchase

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Q: QuestionI'm a digital artist and I want to create instructional videos to post on Youtube (and the like). The software I use often taxes my computer so I am wondering if this capture card will help. Sorry for the newbie question -

Asked 2 years ago by Dpainter.

• A:Answer This probably won't help too much. This will take an HDMI input and convert it into basically a Webcam signal for your computer. There is also an HDMI output for displaying on a TV, but if the recording software is the problem it might not help. Something like the Hauppauge HD PVR Rocket might work better. It records to a USB flash drive or hard drive.

  Answered 2 years ago by MichaelVerified Purchase

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Q: QuestionCan I record two of these capture cards to one desktop computer simultaneously? (Presumably with the Elgato software)

Asked 3 years ago by kbotfilm.

• A:Answer Yes. I currently capture my Xbox Series S into the HD60X and my iPhone as a webcam for streaming on the HD60S so it would work if you used 2 HD60X even, but that might be overkill.

  Answered 3 years ago by ENDWARO7Verified Purchase

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Q: QuestionWill this work with a MacBook Air 2020 M1 ?

Asked 2 years ago by Fever.

• A:Answer Yes. You may need an adapter or other cable to plug into the usb-c port on the Mac. You may also want additional software like OBS to record.

  Answered 2 years ago by MichaelVerified Purchase

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Q: QuestionIs there only 1 output hdmi? How are you getting the same image on both monitors?

Asked 2 years ago by BHiggsJr1538.

• A:Answer On obs you do screen preview on the other monitor then you play off of that, that’s what I did

  Answered 2 years ago by Phenix1237Verified Purchase

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Q: QuestionElGato doesn’t work on MacBook Pro 2017 but they won’t tell you that

Asked 2 years ago by Pauli.

• A:Answer Hi Pauli, Limitations/compatibilities are listed right on our product page. Please contact our team directly on our site if you'd want more information. -Art

  Answered 2 years ago by Corsair

  
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Q: QuestionDoes this actually support 120hz pass through? Elgato website claims it does

Asked 9 months ago by Anonymous.

• A:Answer Yes, HD60 X supports 120Hz passthrough at 1080p and 1440p. However, 4K passthrough is limited to 60Hz. VRR is also supported. -James

  Answered 9 months ago by Customer Care

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Q: QuestionHow long is the usb cord?

Asked 3 years ago by GatoGidh.

• A:Answer Hi, The included USB 3.0 C-to-A cable is 70.9 inches long, while the HDMI 2.0 cable is 59 inches long. If you have any additional questions, we'd be happy to assist: help.elgato.com -Albert

  Answered 3 years ago by Corsair

  
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Q: QuestionDoes this capture card work with the Nintendo Switch 1?

Asked 1 month ago by Esportsplayer.

• A:Answer Yes it does, just make sure you have the right USB port and a 10gb cord/port.

  Answered 1 month ago by NatoriVerified Purchase

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Q: QuestionCan this work for the ps3?

Asked 3 months ago by Nicks.

• A:Answer Unfortunately, PlayStation 3 has HDCP enabled at all times. Because of this, HD60 X cannot record gameplay from a PS3.

  Answered 3 months ago by Customer Care

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Q: QuestionCan I just hook this up to my console and then to my TV and start recording my live stream or do I need another screen as well

Asked 3 months ago by BeardedGamer.

• A:Answer You need a PC or laptop to record gameplay using some kind of streaming software like OBS for example, unless you are streaming direct from the console but at that point you wouldn't need this device.

  Answered 3 months ago by DennyVerified Purchase

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Q: Questioncan i plug my wirless headphones to the capture card via the usb c port ?

Asked 5 months ago by zay.

• A:Answer You can’t plug wireless headphones into the HD60 X through USB-C; that port connects to your computer to send over video/audio. -James

  Answered 5 months ago by Customer Care

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Q: QuestionFor verified purchasers: What is the lag between game play and broadcast like, if any? I bought a cheap capture card, the lag is insane. I have gigabit internet.

Asked 5 months ago by J3ST3R.

• A:Answer HD60 X has ultra-low latency, which is great for real-time gameplay in OBS or Elgato’s 4K Capture Utility. If you see a big delay between gameplay and your stream, it's usually due to the streaming service or encoder settings, not the capture card. -James

  Answered 5 months ago by Customer Care

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Q: QuestionDo people buy this so graphics perform better on the Playstation?

Asked 6 months ago by Malikwhat.

• A:Answer no, its for using a pc to record gameplay from your console

  Answered 4 months ago by James1Verified Purchase

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