I purchased on Ebay 252XL ink cartridges for my Epson WF-3640 printer. What I received was 2521, 2522, 2523, and 2524 XL's. Tried the 2521, the black, and I can't get it to print at all. I tried everything I know to do. Who do I call null

Question

Lecamay · Accepted Answer

If you bought anything other than Epson ink it will disable the printer from working. Just a thought. Could be not installed correctly

Sunder · Answer

You bought it on eBay. 
This comes with the territory. 
Take it into Geek Squad or keep searching Google. 
If you had bought it at Besy Buy, they would probably help you a little.

buddy · Answer

i did the same for my Epson workforce and there was nothing to do except try to return which may cost more than they did themselves, but i use amazon prime which comes with a guarantee

privateI · Answer

Paulie, if your machine has one, check the dump reservoir in the back of the machine, at least that's where mine is located and I have an Epson Workhorse. I'm not sure where yours would be located but It may need to be replaced. Once you find its location and if you can, take it out and see if you have lots of black gooey ink inside of it. This is a dump where all the excess or waste ink goes. I don't know if this is what is causing your problem but a good place to start at least. I accidentally discovered this little box when I was probing around on my machine and didn't know what it was. The folks at Best Buy told me it is a waste dump for excess or unused or waste ink and that sometimes those have to be replaced if they are full and eventually they will fill up. I've purchased many XL cartridges for my machine and have never had a problem so it could possible be that this is causing an issue with your machine especially if you've been using it allot. Good luck and hope this helps solve your problem.

Answered by privateI 7 years ago

Verified Purchase

BillS · Answer

Please check to see that you’ve removed the tape cover from the side of the cartridge.

Woodworker48 · Answer

Contact the person you purchased from on Ebay and return them since they are wrong #'s,

“I purchased on Ebay 252XL ink cartridges for my Epson WF-3640 printer. What I received was 2521, 2522, 2523, and 2524 XL's. Tried the 2521, the black, and I can't get it to print at all. I tried everything I know to do. Who do I call”

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