A:AnswerTo me photos are about the same thickness as a business card and it scans perfectly. I don't have anything thicker than normal cardstock or I would try it. Sorry!
A:AnswerHi Janet. Make sure Epson Scan 2 and other applications, such as Document Capture Pro (Windows) or Document Capture (Mac), are installed correctly. If necessary, uninstall and reinstall it. If you need further assistance, visit the official Epson Support website. Regards, Bobby - The Epson Team.
A:AnswerI bought this scanner and it is NOT Wi-Fi enabled contrary to what the Best Buy website says! Plus it will not scan documents after following all included installation and set up instructions. I DO NOT recommend this scanner.
A:AnswerHi Scott, Yes, you can download the installation files and transfer them to computers that have limited Internet connectivity. Please visit the Epson support page for the ES-200 to download the latest software. Regards, Mark - The Epson Team.