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$2,199.99
Page Showing 1-5 of 5 questions
  • QuestionI just received my E1 UV printer, but I didn’t get the ink or cleaning cartridge. My order page doesn’t indicate I will receive another package.

    Asked by UVprinter.

    • Answer BestBuy does not include Ink with this purchase. Anker left the ink out of the box due to shelf life. On their site, they sell it for $300 more to include ink with the purchase. Bestbuy keeps it lower and doesn't tell you to buy the ink. Bestbuy needs to fix their listing to make this clear or see a bundle that clearly includes ink.

      Answered by Mitch

  • QuestionI Did not receive starter ink set with my order. I ordered the bundle and only relieved one set of inks.

    Asked by Jeff.

    • Answer Based on the situation you described, it is highly likely that your order has been split into multiple shipments. This typically happens to prioritize shipping items that are currently in stock. To get more specific details about the status of your order, we kindly recommend you connect with the customer support team for further assistance. They will be happy to provide you with the most accurate updates and ensure that everything is on track. We truly appreciate your understanding and patience. Should you need any other assistance or have further questions, do not hesitate to let us know. You can reach out to us via [email protected] or call us at + 1-800-988-7973. Our customer service team is always ready to help you.

      Answered by Eufy Team

  • QuestionDoes purchase of the warranty cover the printhead? How many?

    Asked by Warranty.

    • Answer eufyMake offers a 1 year warranty on the E1 and a 3 month warranty on the printhead.

      Answered by Oliver - eufyMake

  • QuestionWhen would the UV ink expire that’s included in this if I purchased one of these today?

    Asked by Jace.

    • Answer I have had my printer since the day they did the official launch. During that time, I have had several interactions with others who purchased the printer and the ink, the general thought is the ink has a 1 year expiration date from the date of manufacture. Usually the ink is about one month old or less when it arrives. I hope this helps (I originally had the same concern).

      Answered by LarryE

  • QuestionIs ink included with just the printer?

    Asked by West.

    • Answer I just recently ordered and received mine today, and it didn't come with ink. It didn't blatantly show anything that said "NO INK" on this item. Kinda sux, got a printer and no ink to try it out, now I got to spend another $300 and wait again. Starting to get buyer's remorse. :(

      Answered by DASFREAK